Validation Representative, MVA

Position Summary:

• The Validation Representative, Motor Vehicle Accident performs all activities involved in the preparation, insurance verification and retrieval of medical records and documents from various systems.
• Primarily interacts by phone with outside parties to ensure timely filing or re-adjudication of MVA claims.

Key Responsibilities:

• Contacting employers, insurers, and other entities via outbound calls, email, or fax to verify and obtain information for MVA claims.
• Managing inbound and outbound calls, compiling billing packets, and filing insurance claims.
• Assisting with research and support teams, performing data entry, and handling confidential PHI.

Requirements and Qualifications:

• High School Diploma preferred; equivalent combination of education and experience considered.
• 1 year of medical bill processing experience desired; strong phone and verbal communication skills.
• Experience with electronic document management in a healthcare setting desired; proficiency in MS Office Suite.