Manager of 3(16) Department

Responsibilities:

• Lead, mentor, and develop a team responsible for delivering 3(16) fiduciary services to retirement plan clients.
• Ensure exceptional client service by overseeing client relationships, resolving escalated issues, and maintaining high service standards.
• Drive operational efficiency by identifying opportunities to improve workflows, service delivery, and client satisfaction.

Requirements:

• 3–7 years of experience in retirement plan administration, employee benefits, financial services, or client relationship management.
• Demonstrated success delivering exceptional customer experiences while driving team accountability.
• Strong knowledge of retirement plan operations and fiduciary services.

Benefits:

• Flexible Workplace with hybrid and remote options.
• Flexible PTO with competitive paid time off, including flexible & unlimited options.
• Comprehensive benefits including health, dental, vision, life, and disability coverage.