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About The Role:
- Reinforcing our Client Support team by fielding the increased volume of calls and help tickets from our camps and families.
- Upholding our support philosophy, which centers around empathy, humility, and heart.
- Empowering clients with conscientious, comprehensive, knowledgeable support.
Primary Responsibilities:
- Troubleshooting within the Campminder system database and the Campanion mobile application
- Processing payments and refunds through the Campminder system
- Adapting your step-by-step instructions to clients depending on contextual clues and the devices they are using to access the Campminder platforms.
Perks of the Role:
- Opportunity to showcase your skills firsthand for potential future openings with Campminder
- Join a joyful, team-oriented environment
Campminder
Campminder provides software support for summer camp staff and parents. They have been nationally recognized for their values-led culture and employee experience and their colleagues are smart, collaborative, caring, and fun.