Key Responsibilities:
- Define and execute a forward-looking customer learning and enablement strategy.
- Lead the design and evolution of a scalable learning ecosystem with AI-enabled personalization.
- Partner with Product, Engineering, Sales, Marketing, and Customer Success to embed learning into customer journeys.
Requirements:
- Bachelor's degree and 7+ years of experience in learning and development, enablement, or customer education.
- Strong understanding of adult learning principles and experience with digital, virtual, and blended learning solutions.
- Experience using AI and data to drive personalized learning and measure program effectiveness.
Benefits:
- Competitive salary and bonus structure with healthcare, dental, and vision benefits.
- Unlimited PTO plus 9 paid holidays and paid parental leave.
- 401(k) with company match, education reimbursement, and wellness reimbursement.
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The partner company focuses on transforming customer education through modern learning and AI-enabled experiences. It is a remote-first organization with a collaborative and innovative culture.