Source Job

US

  • Handle inbound member calls and chats with empathy and professionalism.
  • Help members understand healthcare benefits, coverage details, and eligibility.
  • Resolve member questions by following workflows and maintaining accurate documentation.

Customer Service Healthcare Benefits Communication Critical Thinking CRM

5 jobs similar to Member Care Advocate (MCA)

Jobs ranked by similarity.

Germany

  • Lead architecture and strategic advisory for clients, translating business strategies into scalable ServiceNow solutions.
  • Guide international companies in digital transformation of IT and enterprise service processes.
  • Act as trusted advisor to C-level stakeholders and central point of contact.

Devoteam is a European consulting firm specializing in ServiceNow-based digital transformations. They have over 500 tech experts and 200 certified consultants, fostering an agile and collaborative culture.

US Unlimited PTO 16w maternity 16w paternity

  • Guide members through onboarding and ongoing support via daily video calls, serving as a trusted resource for accounting, tax, and payroll inquiries.
  • Apply deep accounting expertise to break down complex topics, including S-Corp payroll and tax considerations, into clear explanations.
  • Deliver exceptional member experience with a customer-first mindset, maintaining accurate documentation and collaborating cross-functionally.

Collective provides an all-in-one platform for self-employed individuals, handling business incorporation, accounting, and tax services. Backed by notable investors, the company offers a fast-paced, customer-centric culture with a remote-friendly environment.

$28,120–$35,150/yr
Canada

  • Generate new sales opportunities through outbound calls and emails, and manage customer inquiries and order support.
  • Guide customers through the sales process, track orders, and resolve issues while achieving sales targets.
  • Collaborate with internal teams, apply product knowledge, and maintain strong client relationships.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company values efficiency and objectivity in the hiring process, with a focus on diversity and inclusion.

US Unlimited PTO

  • Lead demand generation and paid media campaigns across LinkedIn and Google Ads to drive pipeline in U.S. Public Sector and UK Government/Healthcare.
  • Manage HubSpot nurture programs, email workflows, and account-based marketing initiatives to engage HR and compliance leaders.
  • Partner with Sales and Marketing Operations to optimize funnel conversion and report campaign performance to stakeholders.

Totara is a global learning platform trusted by more than 1,500 organizations and 21 million users worldwide, helping organizations build workforce readiness through flexible learning, compliance, and talent development solutions. With a focus on highly regulated environments, the company supports complex public and private sector needs and is committed to building a diverse, equitable, and inclusive workplace.

$44,900–$60,200/yr
US

  • Provide end-user technical support for computer, application, system, device, access, and hardware issues remotely.
  • Troubleshoot, resolve, and escalate incidents and requests while documenting and tracking problems using applicable systems.
  • Perform root cause analysis, create knowledge base articles, and assist with new hire training to ensure excellent customer service.

Humana is a leading U.S. healthcare company providing insurance and healthcare services through our Humana insurance and CenterWell healthcare services. We are a large, publicly traded organization committed to a caring community and continuous improvement.