Resolve customer inquiries related to payroll processing, discrepancies, and platform usage across email, chat, and phone.
Follow internal workflows and documentation to consistently handle cases and meet service level agreements.
Build foundational payroll expertise by learning rules and escalating complex issues to senior team members.
Remote helps businesses recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce operating across six continents with a future-focused, async work culture.
Handle and resolve customer payroll inquiries, including discrepancies and system questions.
Respond to tickets across email and chat, meeting SLA and quality standards.
Follow workflows and escalation paths to ensure accurate case resolution.
The company provides payroll services and operations to clients. It is a fast-growing international organization with a fully remote, asynchronous culture that values detail-oriented and motivated individuals.
Calculate payroll and personnel-related expenses for assigned entities.
Coordinate payroll activities across multiple jurisdictions and legal entities.
Perform payroll reconciliations and support month-end closing.
We specialize in payroll accounting and operations for a global workforce. We have a growing international team and a supportive, empowering culture with flexible remote work.
Own day-to-day accounting including foreign subsidiaries, multi-currency consolidation, and local tax compliance.
Manage month-end closing, prepare GAAP-compliant financial statements, and lead the first external audit.
Design internal controls, streamline AP/AR and payroll through automation, and monitor cash balances.
Origin builds an endpoint AI observability platform for organizations adopting AI, aiming to maximize productivity and safety. The company is backed by Sequoia Capital, Brightmind Ventures, and IA Ventures, and operates as a fully remote team across the US and Canada.
Perform end-to-end accounting processes for multiple clients using software like QuickBooks Online and Dext.
Reconcile bank and accounting ledgers, process A/P invoices, and prepare month-end financial statements.
Proactively identify automation opportunities and ensure all daily, weekly, and monthly deadlines are met.
Decimal is a franchise network of operator-owned accounting firms that provides technology, processes, and infrastructure for independent accountants. The company fosters a passionate, inclusive culture with flexible arrangements and ongoing training.
Manage the full accounting cycle for U.S.-based clients, including reconciliations, month-end close, and financial reporting.
Serve as the main accounting point of contact for client stakeholders, ensuring clear communication and timely delivery.
Integrate and optimize external applications with QuickBooks Online to streamline accounting operations.
Veta Virtual is a hiring company that places experienced accountants with financial services clients. They foster a supportive, collaborative culture in a fully remote environment.
Provide member-centered support by answering inbound calls and chats with empathy and clarity.
Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
Own issues end-to-end using established workflows and document interactions accurately.
Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Work the general support queue, resolving Tier 1 cases across payroll, taxes, HR, and benefits.
Ramp quickly on Miter's product, ticketing tools, and knowledge base, resolving tickets independently within weeks.
Develop a product specialization over time, contributing to team SLAs and handling 60-70% of assigned tickets without escalation by month two.
Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.
Collaborate with leadership on a strategic initiative to build a new business.
Manage client projects including task management, deadlines, and billing.
Provide payroll tax consulting, guidance, and audit support to clients.
Experian is a global data and technology company powering opportunities for people and businesses. We have an amazing team of 25,200 people in 32 countries and are a member of the FTSE 30.
Process and verify vendor invoices and prepare customer invoices with accuracy.
Monitor accounts receivable, follow up on payments, and reconcile balances.
Perform bank reconciliations, support month-end closing, and ensure compliance with accounting procedures.
This company is seeking a detail-oriented finance professional to manage accounts payable and receivable processes. The organization promotes a flexible, fully remote work environment and values inclusivity, but its size and employee culture are not specified.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Document all interactions accurately and manage cases within company systems.
Escalate complex issues and collaborate with teams to ensure timely resolution.
Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.
Manage client accounting activities, including monthly financial reporting and budgeting.
Partner with internal teams to ensure accurate reconciliations and financial data integrity.
Communicate regularly with clients, providing guidance during audits and financial reviews.
The partner company provides accounting services and financial guidance to a diverse client portfolio. It offers a collaborative remote work culture focused on professional growth and employee support.
Ensure month-end reconciliations are complete and accurate within OneStream.
Manage fixed assets accounting, including capitalization, depreciation, and reconciliation.
Assist with indirect tax returns (VAT/GST) and corporate card expense management.
Xplor Technologies powers everyday experiences with vertical software, embedded payments, and AI capabilities. With over 130,000 businesses in 72+ countries, it processes $47B+ in payments annually and values diversity, integrity, and collaboration.
Handle payroll support including pay runs, direct deposit, garnishments, and tax filings.
Diagnose and resolve payroll issues with urgency, knowing missed payroll affects real lives.
Guide customers through the payroll product with patience, translating compliance requirements into plain language.
Mercury is building the complete finance stack for startups, including banking and payroll. They have earned the trust of over 300,000 businesses and focus on making complex financial tasks effortless.
Serve as the primary point of contact for members by handling inbound phone calls and providing timely support via email and SMS.
Deliver a concierge-level experience by answering questions, resolving issues, and guiding members through the Lifeforce journey with empathy.
Navigate multiple systems, document interactions accurately, and collaborate with clinical, diagnostic, and operations teams to ensure seamless member experiences.
Lifeforce is a longevity medicine program that provides comprehensive diagnostics, clinical experts, health coaches, and personalized protocols to help people optimize their health. The company is a fast-paced, fully remote startup with a concierge-level customer experience culture.
Provide remote assistance via video conferencing and phone to members and non-members.
Analyze, establish and update personal and business member relationships while recommending appropriate products and services.
Meet or exceed all sales and performance goals through key performance indicators and core values.
Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas with more than 1 million members and total assets exceeding $15 billion. Recognized for financial stability and frequently acknowledged as one of the best workplaces in Texas, RBFCU offers a culture of growth and service.
Engage with workplace customers over voice and email to resolve shift, payment, and platform-related issues.
Navigate tools like Zendesk and the Clipboard portal to investigate cases and maintain accurate documentation.
Work cross-functionally with teams such as Billing and Account Management to ensure effective issue resolution.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces, aiming to uplift communities. Founded in 2016, they are a remote-first team of over 1,000 people, a top Y-Combinator company, profitable since 2022, and rapidly expanding in healthcare staffing.
Assist 1099 service partners with onboarding, account management, scheduling, and payment questions.
Monitor service dashboards and proactively reach out for real-time support via phone, email, and text.
Troubleshoot technical problems, cross-reference internal data, and escalate operational issues to warehouse teams.
Fetch is a venture-backed company redefining multifamily living through package delivery, valet trash, Fetch Market, and storage solutions. Operating nationwide with rapid growth ahead, the company combines logistics, technology, and hospitality to shape the future of multifamily living.
Provide ticket-based support to Affiliates and Partners across NMI's suite of products and services.
Work with third parties and acquirers to ensure customer solutions are compliant and functioning.
Support internal colleagues with queries and contribute to projects that improve customer experience.
NMI enables partners with choice in payments, powering success for SMBs, entrepreneurs, and fintech startups. They are a global team with a remote-first culture, offering personal growth and advancement opportunities.