Resolve customer inquiries related to payroll processing, discrepancies, and platform usage across email, chat, and phone.
Follow internal workflows and documentation to consistently handle cases and meet service level agreements.
Build foundational payroll expertise by learning rules and escalating complex issues to senior team members.
Remote helps businesses recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce operating across six continents with a future-focused, async work culture.
Handle and resolve customer payroll inquiries, including discrepancies and system questions.
Respond to tickets across email and chat, meeting SLA and quality standards.
Follow workflows and escalation paths to ensure accurate case resolution.
The company provides payroll services and operations to clients. It is a fast-growing international organization with a fully remote, asynchronous culture that values detail-oriented and motivated individuals.
Process payroll settlements in the client's Workday application.
Settle on-demand payments as requested.
Manage daily control reports and perform Treasury exceptions.
OneSource Virtual provides payroll, benefits, and finance solutions exclusively for Workday customers. With over 1,500 customers and 92% retention, they foster a values-based culture with opportunities for professional growth.
Administer weekly, bi-weekly, and semi-monthly payroll for multi-state clients ensuring compliance with all relevant laws.
Oversee payroll changes such as new hires, terminations, raises, and maintain accurate records and reports.
Submit 401k and HSA contributions, resolve payroll-related issues, and maintain knowledge of payroll systems like Gusto, Paylocity, and Rippling.
Milestone Business Solutions is a rapidly growing professional services firm providing Outsourced Accounting, HR, and Payroll services to small and medium-sized businesses. They are a remote-first company headquartered in Carmel, Indiana with a national footprint, and have a collegial, supportive culture.
Lead payroll processing within Ceridian Dayforce, focusing on customer service, accuracy, compliance, and timely payroll.
Drive continuous improvement, automation, and streamline of payroll processes while ensuring tax, regulatory, and financial compliance.
Conduct payroll audits, analyze metrics, and collaborate with Accounting to resolve general ledger issues and ensure compliant payroll.
Sazerac Company is an independent, American family-owned spirits producer with operations in the US and globally, known for award-winning bourbons and whiskeys like Buffalo Trace and Pappy Van Winkle. The company has averaged double-digit growth since the 2000s, its Louisville office has been named a "Best Place to Work in Kentucky" four times, and it offers competitive salaries and benefits in an entrepreneurial industry.
Support payroll operations by auditing timekeeping records, entering new hires, and processing terminations.
Proactively identify and resolve payroll discrepancies, ensuring data accuracy and compliance.
Assist with SOX audit preparation, documentation, and continuous improvement of payroll processes.
Joby Aviation develops electric vertical takeoff and landing aircraft for urban air mobility. The company is in the final stages of FAA certification and scaling manufacturing, with a culture focused on innovation and teamwork.
Work the general support queue, resolving Tier 1 cases across payroll, taxes, HR, and benefits.
Ramp quickly on Miter's product, ticketing tools, and knowledge base, resolving tickets independently within weeks.
Develop a product specialization over time, contributing to team SLAs and handling 60-70% of assigned tickets without escalation by month two.
Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.
Lead end-to-end payroll processing for hourly employees across two US entities, validating timecards, overtime, and deductions.
Ensure compliance with federal, state, and local payroll regulations and support tax administration and year-end activities.
Serve as primary point of contact for hourly employee payroll inquiries and partner with HR and Finance for data accuracy.
Care Access is a clinical research and health services company that brings world-class research directly to underserved communities through hundreds of research locations, mobile clinics, and clinicians globally. With a mission to make health better for all, they put people at the heart of medical progress and operate with a diverse, inclusive culture.
Process full cycle payroll for over 1,100 US employees, ensuring compliance with company and legislative requirements.
Audit timecards, handle irregular payments, and administer benefits deductions and 401K/HSA contributions.
Serve as a point of contact for employee payroll inquiries and support internal and external audits.
PointClickCare is a leading health tech company that provides a platform for long-term and post-acute care, serving over 30,000 provider organizations. It is founder-led and privately held, with a culture recognized as one of Canada's Most Admired Corporate Cultures and a Forbes top private cloud company.
Own end-to-end payroll processing for all employees using Workday and Deel.
Configure, maintain, and troubleshoot the Workday payroll module, partnering with HR and IT.
Ensure compliance with payroll laws, prepare tax filings, and support audits.
Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide customers with the tools and insights they need to operate more efficiently.