Source Job

• Resolve customer inquiries related to payroll processing, discrepancies, and platform usage across email, chat, and phone.
• Follow internal workflows and documentation to consistently handle cases and meet service level agreements.
• Build foundational payroll expertise by learning rules and escalating complex issues to senior team members.

Remote helps businesses recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce operating across six continents with a future-focused, async work culture.

• Handle payroll support including pay runs, direct deposit, garnishments, and tax filings.
• Diagnose and resolve payroll issues with urgency, knowing missed payroll affects real lives.
• Guide customers through the payroll product with patience, translating compliance requirements into plain language.

Mercury is building the complete finance stack for startups, including banking and payroll. They have earned the trust of over 300,000 businesses and focus on making complex financial tasks effortless.

• Own end-to-end payroll processing for all employees using Workday and Deel.
• Configure, maintain, and troubleshoot the Workday payroll module, partnering with HR and IT.
• Ensure compliance with payroll laws, prepare tax filings, and support audits.

Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide customers with the tools and insights they need to operate more efficiently.

• Lead payroll processing within Ceridian Dayforce, focusing on customer service, accuracy, compliance, and timely payroll.
• Drive continuous improvement, automation, and streamline of payroll processes while ensuring tax, regulatory, and financial compliance.
• Conduct payroll audits, analyze metrics, and collaborate with Accounting to resolve general ledger issues and ensure compliant payroll.

Sazerac Company is an independent, American family-owned spirits producer with operations in the US and globally, known for award-winning bourbons and whiskeys like Buffalo Trace and Pappy Van Winkle. The company has averaged double-digit growth since the 2000s, its Louisville office has been named a "Best Place to Work in Kentucky" four times, and it offers competitive salaries and benefits in an entrepreneurial industry.

• Lead discovery sessions to translate complex payroll requirements into effective Workday Payroll configurations.
• Design, configure, and optimize Workday Payroll solutions aligned with client business needs.
• Manage multiple concurrent projects with strong prioritization, autonomy, and client-facing communication.

Jobgether uses an AI-powered matching process to connect candidates with partner companies. They value growth, inclusion, and equitable workplace culture, with a focus on development and best practices.

• Collaborate with leadership on a strategic initiative to build a new business.
• Manage client projects including task management, deadlines, and billing.
• Provide payroll tax consulting, guidance, and audit support to clients.

Experian is a global data and technology company powering opportunities for people and businesses. We have an amazing team of 25,200 people in 32 countries and are a member of the FTSE 30.

• Administer weekly, bi-weekly, and semi-monthly payroll for multi-state clients ensuring compliance with all relevant laws.
• Oversee payroll changes such as new hires, terminations, raises, and maintain accurate records and reports.
• Submit 401k and HSA contributions, resolve payroll-related issues, and maintain knowledge of payroll systems like Gusto, Paylocity, and Rippling.

Milestone Business Solutions is a rapidly growing professional services firm providing Outsourced Accounting, HR, and Payroll services to small and medium-sized businesses. They are a remote-first company headquartered in Carmel, Indiana with a national footprint, and have a collegial, supportive culture.

• Execute global payroll operations and ensure compliance with regulations.
• Collaborate cross-functionally to design scalable, automated payroll processes.
• Manage payroll systems and optimize configurations to enhance employee experience.

Iterable is the leading AI-powered customer engagement platform that empowers brands to create personalized experiences at scale. The company serves nearly 1,200 brands across 50+ countries and is recognized for its innovative, collaborative, and inclusive culture.

• Assist in multi-state/multi-company payroll processing, check distribution, and manage incoming inquiries.
• Provide customer service, resolve payroll issues, and support audit requests and special projects.
• Maintain payroll records, analyze data for accuracy, and collaborate with internal and external stakeholders.

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving with innovative, personalized financial solutions. With over 3,000 employees in mostly hybrid and remote roles across the United States, we prioritize people, diversity, and well-being.

• Process multiple Italian payrolls accurately, on time, and efficiently for clients.
• Reconcile pre-processing reports and research discrepancies to ensure accuracy before payroll delivery.
• Maintain payroll information, files, and records for compliance and audit trail.

CloudPay is an end-to-end global pay solutions provider spanning payroll, payments, and pay on-demand. The company values professionalism, passion, empowerment, innovation, and teamwork, and strives to create a great workplace where employees are valued, heard, and inspired.

• Process full cycle payroll for over 1,100 US employees, ensuring compliance with company and legislative requirements.
• Audit timecards, handle irregular payments, and administer benefits deductions and 401K/HSA contributions.
• Serve as a point of contact for employee payroll inquiries and support internal and external audits.

PointClickCare is a leading health tech company that provides a platform for long-term and post-acute care, serving over 30,000 provider organizations. It is founder-led and privately held, with a culture recognized as one of Canada's Most Admired Corporate Cultures and a Forbes top private cloud company.

• Coordinate payroll processing for the US and International regions, liaising with local payroll providers and ensuring compliance.
• Monitor tax and social security liabilities, resolve payroll queries, and authorize payroll-related bank transactions.
• Support external audits and participate in payroll process improvement projects.

Veeam is the Data and AI Trust Company, helping organizations ensure their data and AI are understood, secured, and resilient to enable safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.

• Support the Payroll team with monthly payroll processing and administration tasks.
• Learn to manage payroll data including starters, leavers, and contract changes.
• Assist with payroll checks, reporting, and maintaining accurate employee records.

Marie Curie is the UK's leading end-of-life charity, providing community nursing and hospice care across all four nations. It is the largest non-NHS provider of end-of-life care in the UK, with a strong commitment to diversity, equity, and inclusion.

• Manage team of employees responsible for collections, client invoicing, and HUB operations.
• Ensure quality and productivity goals are met while maintaining audit quality.
• Develop and maintain client relationships and identify process improvements.

ServiceLink is a mortgage services company that helps clients in the lending industry achieve strategic goals through technology and services. The company is committed to equal opportunity and offers ongoing training and support for employee advancement.

• Support payroll operations by auditing timekeeping records, entering new hires, and processing terminations.
• Proactively identify and resolve payroll discrepancies, ensuring data accuracy and compliance.
• Assist with SOX audit preparation, documentation, and continuous improvement of payroll processes.

Joby Aviation develops electric vertical takeoff and landing aircraft for urban air mobility. The company is in the final stages of FAA certification and scaling manufacturing, with a culture focused on innovation and teamwork.

• Manage full-cycle payroll operations across multiple countries with precision and accountability.
• Validate, reconcile, and prepare payroll inputs in partnership with internal stakeholders.
• Review third-party payroll outputs, identify discrepancies, and drive resolution.

Pax8 is the global AI and cloud marketplace for SMBs, connecting service providers and technology companies on a unified platform. With over 47,000 IT partners and 800,000 SMBs relying on them, they foster a culture of trust, collaboration, and creativity in a fast-growing, dynamic environment.

• Handle and resolve customer payroll inquiries, including discrepancies and system questions.
• Respond to tickets across email and chat, meeting SLA and quality standards.
• Follow workflows and escalation paths to ensure accurate case resolution.

The company provides payroll services and operations to clients. It is a fast-growing international organization with a fully remote, asynchronous culture that values detail-oriented and motivated individuals.

• Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
• Works as part of a team to support service delivery and maintain strong customer relationships.
• Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.

Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.

• Work the general support queue, resolving Tier 1 cases across payroll, taxes, HR, and benefits.
• Ramp quickly on Miter's product, ticketing tools, and knowledge base, resolving tickets independently within weeks.
• Develop a product specialization over time, contributing to team SLAs and handling 60-70% of assigned tickets without escalation by month two.

Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.

• Enter and review critical data for semi-monthly payroll processing while maintaining compliance with federal, state, and local tax jurisdictions.
• Compute and audit taxable wage/paycheck calculations and ensure accurate processing of payroll updates including new hires, terminations, promotions, and bonuses.
• Support tax filings, reporting, and respond to employee and leadership inquiries in a timely manner.

Equip is a leading virtual, evidence-based eating disorder treatment program. Founded in 2019, the company operates fully remotely and has served thousands of patients, with a culture described as highly engaged, passionate, and diverse.