Senior Manager, Account Management
Benefits
Unlimited PTO
Similar Jobs
See allGlobal Account Manager
Onit
US
Customer Relationship Management
Communication
Sales
Customer Success Manager
Visual Matrix
US
Customer Success
Account Management
B2B SaaS
Enterprise Success Manager
Candidly
US
Customer Success
Account Management
Project Management
Senior Account Manager (Legal Services)
RRD
Customer Service
Financial Management
People Management
Customer Success Manager, Enterprise
Vanta
US
Customer Success
Account Management
SaaS
Responsibilities:
- Lead customer retention and optimize product adoption for background screening clients.
- Drive continuous improvement of renewal processes and cross-functional collaboration.
- Serve as executive escalation for critical accounts and integrate acquired teams.
Requirements:
- 5-10 years of account management and customer success experience in the screening industry.
- Working knowledge of FCRA and adjudication workflows.
- Strong Excel and Salesforce skills, with ability to travel up to 50%.
Benefits:
- Competitive salary range of $100,000 - $110,000 annually with bonus eligibility.
- Comprehensive benefits including health, dental, vision, 401(k) match, and open PTO.
- Remote work flexibility and professional development opportunities.
Mitratech
Mitratech is a proven global technology partner for corporate legal and compliance teams, including background screening and consumer reporting organizations. The company fosters a culture of ownership, transparency, and continuous improvement, with a focus on client experience.