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Why this role matters:
- Contribute to the success of global customers by supporting their critical business operations
- Provide assistance and excellent standard of service to global customers, partners and internal staff
- Solve complex and interesting issues on mission critical systems
How will your day look like:
- Participate in the continuous improvement of Ivanti products, solutions and platforms
- Make use of phone and remote access tools appropriately
- Follow and contribute to the continuous improvement of support processes
What skills will make you successful:
- Strong technical troubleshooting skills
- Excellent interpersonal and communication skills
- Excellent time management, multi-tasking and organisational skills
Ivanti
Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management solutions. They help organizations reduce risks and costs associated with managing their IT environment and value every voice, fostering an inclusive environment.