A driven, solutions-oriented operator who brings energy and urgency to every engagement.
You take ownership, push initiatives forward, and ensure partners effectively implement the Collaborative Care model.
You thrive in a fast-paced environment, take initiative without being asked, and are relentless in ensuring partner success.

What You'll Do:

Own day-to-day partner success and issue resolution, serving as the primary point of contact and coordinating cross-functional resources.
Drive provider adoption and utilization by analyzing performance data and deploying targeted interventions to increase engagement.
Manage leadership and executive relationships, building trust and presenting performance insights to drive decision-making.

What You'll Bring:

BS/BA degree or five years of position-related experience; MBA is a plus, with experience in healthcare required.
Customer Success Management or Account Management experience in healthcare with a proven track record of retention and growth.
Intermediate proficiency with Salesforce, Google Suite, or Microsoft Office, and ability to travel up to 25%.

Concert Health

Concert Health is a leading national behavioral health medical group integrating the Collaborative Care model into existing health care practices. They are committed to providing personalized, high-quality behavioral health support and have a diverse, inclusive culture as an Equal Opportunity Employer.

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