Sales Development Representative

About the role:

• How to Manage a Small Law Firm (HTM) helps law firm owners improve the business side of their practices.
• We are looking for a Sales Development Representative to connect with prospective members and book qualified Diagnostics.

Responsibilities:

• Respond promptly to assigned inquiries and contact prospects by phone, email, and text using approved outreach procedures.
• Confirm law firm ownership, understand challenges and goals, and assess fit against qualification criteria.
• Maintain accurate GoHighLevel records, support appointment confirmations, and coordinate with New Member Specialists.

Required qualifications:

• Experience in appointment setting, sales development, or inside sales with effective outreach and follow-through.
• Clear, confident phone communication and the ability to build rapport with law firm owners.
• Experience using a CRM to document conversations and manage follow-up.

How success will be measured:

• Qualified Diagnostics booked and held, along with lead response time and conversion rates.
• Appointment show rate, recovery of cancellations, and CRM accuracy.