Customer Success Manager

Company Overview:

• Carsales is a global leader in online vehicle marketplaces, transforming how people buy and sell cars.
• Since 1997, we have been evolving to help people choose how they move today and tomorrow.
• We are a large, growing company with a collaborative and flexible culture.

Role Responsibilities:

• Manage a portfolio of up to 300 automotive dealer clients through a digital-first engagement model.
• Provide proactive support, strategic advice, and tailored solutions to help customers achieve their business goals.
• Use customer insights and data to identify opportunities for product adoption and retention.

What We Offer:

• 24 weeks paid parental leave for primary caregivers and four weeks for secondary caregivers.
• Recognition as a Best Workplace and a highly engaged, collaborative team.
• Regular hackathons, continuous learning opportunities, and wellbeing initiatives.