Similar Jobs
See allCustomer Experience Associate - Remote
Crash Champions
US
Call Center
Communication
Customer Service
Call Center Agent
T3 Services Group
US
Customer Service
Microsoft Office
Google Suite
Call Coordinator
Secur-Serv
Global
Communication
Organizational
Customer Service Representative
Five Star Solutions
US
Customer Service
Communication
Computer Skills
Helpdesk Customer Support Agent
Greenhouse
Mexico
CRM
Customer Service
Communication
Responsibilities:
- Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
- Handle customer calls professionally and correspond with other team members.
- Utilize ServiceTitan dashboards to track and manage leads.
Requirements:
- 3+ years experience in the home services industry, preferably plumbing or HVAC.
- Familiarity with Service Titan or similar dispatching & scheduling software.
- Ability to multi-task and manage high call volumes while maintaining professionalism.
Compensation & Benefits:
- Up to $1500/mo depending on experience
- Comprehensive HMO policy, including dependents.
- Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores
Offshore Launch
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.