Source Job

Global

  • Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
  • Handle customer calls professionally and correspond with other team members.
  • Maintain detailed and accurate customer records in the CRM system.

CRM Customer Service Communication

20 jobs similar to Customer Service for Plumbing/HVAC Remote

Jobs ranked by similarity.

US Unlimited PTO

  • Have phone conversations with prospective and current customers to answer questions, set appointments, and schedule service visits
  • Support technicians by ensuring jobs are properly scheduled and customer information is accurate
  • Deliver a high level of customer service while representing the Stephen K. Denny brand

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. At Zephyr, they move with purpose—bold in their pursuit of excellence, grounded in transparency, and unified by their commitment to customers, teams, and community.

US

  • Schedule customer appointments for collision repair and estimates following procedures.
  • Manage a high volume of customer communications and assist with rental car/tow scheduling.
  • Resolve customer concerns using internal resources and maintain data integrity.

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.

$20–$22/hr
US

  • Answer inbound calls and schedule service appointments.
  • Respond to customer requests to resolve issues.
  • Maintain and update customer database.

T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.

Global

  • Manage and coordinate service calls, support field technicians.
  • Ensure smooth communication and timely service delivery.
  • Maintain strong client relationships and meeting SLAs.

Secur-Serv provides nationwide service and support solutions to companies that value quality, speed, flexibility, and cost control. The company specializes in on-site field services and installation of kiosks, digital signage, document finishing, document imaging, POS terminals, and more.

US

  • Answer telephone calls from customers inquiring about goods and services.
  • Provide high-quality service with a helpful, professional attitude.
  • Assist clients with inquiries on debit card incentives, orders, and balances.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

Mexico

  • Assist customers via various platforms & handle concerns.
  • Schedule maintenance, repairs, and follow up with vendors.
  • Conduct 10K maintenance follow-ups and support claims.

Greenhouse provides recruiting software. I am unable to find any information on the company size or culture in the job posting.

US

  • Schedule and dispatch technicians to service calls based on priority, location, and availability.
  • Monitor job progress and ensure timely completion of assigned tasks.
  • Communicate with technicians in real-time to provide updates, directions, and support.

The company provides job posting services. Their culture is not mentioned in the job description.

US

  • Contact potential clients via phone, email, and messaging platforms.
  • Manage calendars and set up consultations for travel advisors.
  • Keep accurate records of client interactions and scheduled meetings.

Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.

US

  • Connect with customers via phone/email/chat/social media to resolve questions/concerns.
  • Calmly attempt to resolve and de-escalate any issues.
  • Respond to requests for assistance and/or possible processing payments.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.

$25,000–$75,000/yr
US

  • Contact potential clients to introduce services.
  • Manage calendars and set up consultations for travel advisors.
  • Keep accurate records of client interactions.

They specialize in crafting personalized travel experiences that create lasting memories. They are seeking motivated professionals to join their team and help connect clients with their services.

$50,000–$65,000/yr
US 3w PTO

  • Guide new customers through the onboarding process.
  • Deliver engaging training sessions to clients.
  • Serve as the point of contact for customer inquiries.

Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.

$19–$21/hr
US

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

Jerry.ai is a fintech startup that helps car owners save money and time on their vehicles. They have over 4 million customers and offer services beyond insurance, such as refinancing, safety, and repairs.

US

  • You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
  • You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
  • Accurately input data into both Carenet and EMR (Electronic Medical Records) databases

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

US

  • Handle inbound calls and chats, averaging 30–35 interactions daily.
  • Provide single call resolution and escalate issues effectively.
  • Maintain customer records in Salesforce.com.

Ferguson provides quality supplies for various industries since 1953. As a Fortune 500 company with approximately 36,000 associates across 1,700 locations, they aim to simplify complex projects for customers and promote a culture of growth and service.

US

  • Respond to inbound inquiries and schedule travel planning appointments.
  • Follow up with prospective clients via phone, email, or online platforms.
  • Assist in coordinating consultations between clients and travel specialists.

They are a trusted travel services company dedicated to providing personalized planning for vacations, cruises, and getaways. They pride themselves on offering excellent client support and customized travel solutions while building a strong community of hospitality professionals.

US Unlimited PTO

  • Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
  • Handle a variety of customer inquiries, analyze payment history/notes, and communicate statuses to customers.
  • Maintain accurate records of customer interactions, including any issues that arise and their resolution.

Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. They are Great Place to Work certified and have been in business for over 35 years, working with some of the world’s most known brands.

$20,000–$20,000/yr
Global Unlimited PTO

  • Consistently deliver a hospitality-driven, empathetic call and message tone.
  • Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
  • Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams

Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.

US

  • Respond promptly to customer inquiries via phone, email, and chat platforms
  • Assist with booking confirmations, travel changes, and general service questions
  • Resolve customer concerns with professionalism and efficiency

They are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, they combine expert service with deep industry knowledge to help their clients travel with confidence and ease.

Global

  • Provide exceptional guest experience.
  • Basic troubleshooting skills with streaming services.
  • Strong problem-diagnosis and problem-solving skills.

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team supporting customers of a global giant in the streaming media and entertainment industry. They offer opportunities to build a fulfilling career and grow with them in the future.

$15–$15/hr
US

  • Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
  • Provide compassionate customer support using scripted and non-scripted responses.
  • Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.

Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.