Source Job

• Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings
• Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.

• Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
• Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
• Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.

WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.

• Take inbound calls from patients, providers and members
• Support members with their insurance needs, questions or concerns
• Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Provides exceptional customer service and engagement via telephone.
• Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns.
• Researches, identifies and solves problems; verify eligibility of services and places call backs as required.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Answer incoming patient calls promptly and professionally
• Accurately register and update patient information in the system
• Ensure all patient data is handled in compliance with HIPAA regulations

We are seeking an experienced Medical Receptionist to support a health practice.. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.

• Answer incoming patient calls promptly and professionally
• Accurately register and update patient information in the system
• Handle patient inquiries and provide basic information as needed

They connect talented individuals with remote job opportunities. I don't have information about their size or culture.

• Own all patient communication, including outreach, engagement, data entry into internal and external systems, scheduling, appointment coordination, pre-authorizations, and billing follow-up
• Schedule virtual visits and outpatient procedures (such as stress tests, echocardiograms, and cardiac calcium scoring) with both Heartbeat and third parties
• Follow up with patients via email, phone, and/or text to drive patient engagement

Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI-powered insights, empowering providers and patients with personalized treatment plans.

• Reaching out to health plan members.
• Guiding them toward scheduling their care assessments.
• Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.

• Serve as the first point of contact for incoming calls from patients and internal teams.
• Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options.
• Review patient accounts and resolve billing-related concerns with professionalism and urgency.

Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve patients' quality of life. With over 60 clinics across 7 states, they deliver compassionate, results-driven care in a modern, patient-first environment and maintain a high patient satisfaction score.

• Request medical records and billing statements from healthcare providers.
• Conduct continuous follow-ups via phone, email, and provider portals.
• Prepare and submit requests in compliance with HIPAA regulations.

Solvo Global is a company that provides healthcare operations support. The company seems to have a relaxed culture and they embrace remote work opportunities.

• Follow VitalCaring billing Standard Operating Procedures and regulatory billing guidelines
• Collaborate with your supervisor and the billing team to address payor and billing concerns
• Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements

VitalCaring is a leading provider of home health and hospice services. Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. They foster a culture of support, growth, and excellence.

• Provide empathetic, patient-centric support through various channels.
• Act as a liaison between patients and providers, relaying critical information.
• Guide patients through scheduling, telehealth services, and general inquiries.

Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.

• Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc.
• Creates cases, tasks, and completes assessments in Case Management module for all Hospital and SNF discharges
• Works as a team with the Case Manager to engage and manage a panel of SNP members

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Accurately register and update patient information in the system.

SnappyCX is seeking an experienced medical receptionist to support a health practice. They value accuracy and professionalism.

• Coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.
• Complete accurate scheduling using the Electronic Waiting List and VA scheduling systems, ensuring all appointments are made with the patient's input either in person or by phone.
• Explain the VA's mandate to collect insurance information to Veterans, their families, and other eligible patients and update health insurance information.

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They cultivate a work environment that encourages fairness, teamwork, and respect among all associated, and are committed to maintaining a workplace where everyone can grow both personally and professionally.

• Make outbound calls to prospective customers and follow up on leads.
• Present and sell company products and services to new and existing customers.
• Achieve daily, weekly, and monthly sales targets.

MCI is a tech-enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They employ 10,000+ talented individuals and have 150+ diverse North American client partners.

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, professionally and document accordingly that can build patient trust and engagement.
• Accurately track and document work on a variety of internal software tools and platforms.

Evry Health is on a mission to bring humanity to health insurance. They provide high-technology health plans that expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL), which has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents.

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems

Wing is redefining the future of work for companies worldwide! They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.