Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Request medical records and billing statements from healthcare providers.
Conduct continuous follow-ups via phone, email, and provider portals.
Prepare and submit requests in compliance with HIPAA regulations.
Solvo Global is a company that provides healthcare operations support. The company seems to have a relaxed culture and they embrace remote work opportunities.
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
Wing is redefining the future of work for companies worldwide! They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
Handle high volume of incoming calls (80+ per week), serving as the primary contact.
Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
Schedule, reschedule, and monitor care assignments across multiple care locations.
SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings
Assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.
Answer incoming calls promptly and professionally.
Conduct basic client intake by collecting caller information and case type.
Maintain accurate call logs and client notes in the firm's CRM.
They are a personal injury law firm specializing in serious injury cases. Their team includes attorneys, paralegals, and support staff committed to providing high-quality legal services.
Follow VitalCaring billing Standard Operating Procedures and regulatory billing guidelines
Collaborate with your supervisor and the billing team to address payor and billing concerns
Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements
VitalCaring is a leading provider of home health and hospice services. Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. They foster a culture of support, growth, and excellence.
Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Analyzes provider questions to determine best use of resources to resolve the situation.
Empower AI provides federal agency leaders with tools to elevate their workforce's potential for transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.
Serve as the primary point of contact for healthcare clients and delivering patient-focused assistance.
Create, update, and maintain comprehensive documentation on client interactions and appointments.
Coordinate with healthcare professionals and internal teams to schedule appointments.
They are a company posting jobs powered by AI-powered matching process to ensure your application is reviewed quickly and objectively. They use AI tools to support parts of the hiring process, which assists their recruitment team, but does not replace human judgment.
Facilitate efficient communication between patients and clinical operations.
Manage appointment changes through various channels.
Optimize scheduling processes and providing timely responses to patient inquiries.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.
Collaborate with hospital marketers to ensure patients are well taken care of
Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
Manage the referral process and maintain accurate, up-to-date patient documentation
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.
The Medical Receptionist is the first point of service for our patients.
Responsible for greeting, registering and scheduling patient appointments.
Responsible for verifying insurance eligibility and benefits.
Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider. They offer inpatient and outpatient services. They extend a strong sense of family, security, and belonging.
Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
Prioritize and manage many tasks simultaneously in a fast-paced environment.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years, striving to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting.
Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.
WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.
Coordinating care and supporting Registered Nurses.
Ensuring clear communication and maintaining patient privacy standards.
Collaborating with medical professionals to improve patient outcomes.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging their extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.