Manage and coordinate service calls, support field technicians.
Ensure smooth communication and timely service delivery.
Maintain strong client relationships and meeting SLAs.
Secur-Serv provides nationwide service and support solutions to companies that value quality, speed, flexibility, and cost control. The company specializes in on-site field services and installation of kiosks, digital signage, document finishing, document imaging, POS terminals, and more.
Be a reliable team player during live events, quickly analyzing situations and providing coaching through inbound and outbound calls and texts to drive customer action.
Serve as a real-time resource for Voltus customers during grid emergencies, delivering clear, actionable guidance that directly impacts dispatch performance.
Monitor customer load curtailment in real time during dispatch events, flag underperforming sites, and work quickly to diagnose issues and coach customers toward hitting their committed MWs before the dispatch window closes.
Voltus is a Distributed Energy Platform that fulfills the promise of the energy transition happening in the world today. Voltus is an all-remote workplace with limitations on where employees are able to work for regulatory and security reasons, and they are an equal opportunity employer that values diversity.
Identifying caregiver availability and staffing new cases efficiently.
Updating all relevant systems with caregiver availability and case details.
Assigning caregivers to cases and verbally reviewing all patient details, duties, special requirements, travel time, and expectations.
SnappyCX is a dynamic and innovative company at the forefront of the BPO industry providing talent outsourcing. They redefine the benchmarks for excellence in talent-centric solutions.
Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
Handle customer calls professionally and correspond with other team members.
Maintain detailed and accurate customer records in the CRM system.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Answer inbound calls and schedule service appointments.
Respond to customer requests to resolve issues.
Maintain and update customer database.
T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.
Coordinate and manage a network of service vendors across the U.S.
Dispatch jobs and follow up to ensure timely completion
Communicate with vendors to confirm schedules, updates, and job status
We are a fast-growing U.S.-based facilities management company managing repair and maintenance operations for national clients. We work with a network of vendors across the U.S. and a remote operations team internationally.
Schedule and coordinate a high volume of candidate interviews.
Communicate with candidates to provide updates and ensure a positive experience.
Maintain accurate data in our applicant tracking system (ATS).
Owner is the AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. The team is in the low hundreds, with top talent from the most successful companies in SMB software.
Track job completion and send updates to customers.
Help ensure a five-star customer experience.
We are a U.S.-based mobile service company scaling across states. We are building a lean, high-performing remote team from the Philippines to help us grow and are a remote-first company.
Partner with Recruiters and interviewers to schedule candidate interviews.
Provide a memorable experience for candidates during their interview process.
Work on projects to make hiring processes run smoothly.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They offer personal and business bank accounts, joint accounts, and other financial products in the UK, aiming to solve problems and change lives.