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Who we are:
- Stripe is a financial infrastructure platform for businesses, from startups to enterprises.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About the team:
- The Support Programs team creates strategies to optimize user experience across Support and Products.
- Stripe handles over a million support cases per year, and we focus on strategic priorities.
What you’ll do:
- Drive strategic initiatives to improve user experience and efficiency.
- Collaborate with Support leadership and cross-functional stakeholders.
- Manage large projects from strategy to execution, ensuring delivery against key metrics.
Who you are:
- You have 8+ years in strategy, operations, consulting, or program management.
- You excel in cross-functional settings and can derive insights from data.
- You have strong communication skills and can manage multiple stakeholders.
Stripe
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a massive mission to increase GDP of the internet, Stripe fosters a culture of passion, grit, and integrity, and seeks diverse perspectives.