Credentialing Manager
Remote regions
GlobalBenefits
Unlimited PTO
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Operational Oversight and Business Continuity:
- Own client health as a KPI, driving credentialing performance metrics to ensure SLAs are consistently met.
- Identify and implement process improvements to enhance efficiency and reduce errors.
- Manage client escalations and ensure business continuity with proactive risk mitigation.
Cross-Team Collaboration and Communication:
- Partner with internal teams to optimize workflows and automation.
- Proactively communicate key updates and performance insights to senior leadership.
- Own client communications to surface opportunities for better outcomes.
Team Leadership & Performance Management:
- Lead and mentor multiple Credentialing Team Leads to achieve operational targets.
- Establish clear performance expectations and provide ongoing coaching.
- Foster a strong team culture and implement retention strategies for high performers.
CertifyOS
CertifyOS builds the data infrastructure that powers modern healthcare by automating provider licensing and credentialing. Backed by leading investors, they have a high-ownership team focused on solving real infrastructure problems for millions of patients.