Principal Support Analyst

ATPCO

Remote regions

US

Salary range

$105,770–$130,000/yr

Benefits

Unlimited PTO

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Roles and Responsibilities:

  • Oversee 24/7 operations strategy aligned with organizational goals.
  • Provide leadership during critical incidents, coordinating cross-functional teams.
  • Mentor and coach the operations team, fostering growth and leadership.

Ideal Candidate:

  • Experienced leader in 24/7 IT operations and high-availability environments.
  • Strategic thinker focused on scalability, reliability, and automation.
  • Solid technical background across infrastructure, systems, and end-user support.

Additional Information:

  • Deeply committed to diversity, equity, and inclusion.
  • Supportive policies promote work-life balance through flexible arrangements.
  • Cultivate a workplace where every employee feels valued and respected.

ATPCO

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. They believe in flexibility, trust, and a culture where our wellbeing comes first. ATPCO is everywhere people buy flights.

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