Prior Authorization Supervisor

Leadership Responsibilities:

• Directly lead a team of Patient Support Associates, managing their daily tasks, performance, and professional development.
• Conduct team meetings, create agendas, and follow up on action items.
• Coordinate coverage, coach team members, and manage PTO and time reports.

Operational Management:

• Ensure service level metrics are met through efficient workflows and communication.
• Complete audits of team supported systems to ensure quality and efficiency.
• Absorb overflow work during short staffing and assist with special projects.

Qualifications and Requirements:

• Active Texas Pharmacy Technician License and National Pharmacy Technician Certification (CPhT) required.
• 3+ years of pharmacy technician experience, with preference for leadership experience.
• Strong communication, organizational, and Microsoft Office skills, especially Excel and Word.