Serves as a liaison between the operating room and surgeon practices to coordinate scheduling and billing.
Audits surgical logs and charge documents for accuracy, collaborating with multiple departments.
Maintains a 48-hour billing turnover rate and assists in training new staff.
Lehigh Valley Health Network is a nationally recognized health care provider focused on healing, comfort, and care for the community. With nearly 20,000 professionals, it has been ranked among the "Best Hospitals" for 23 years and is a certified Great Place to Work.
Greet patients and deliver outstanding customer service
Coordinate patient care from initial contact through evaluation completion
Handle phone calls, electronic scheduling, data entry, and maintain accurate patient records
Therapy Partners of North Texas is a network of 20+ evidence-based practices providing comprehensive orthopedic therapy and rehabilitation across the Greater North Dallas Area. They foster a friendly, relaxed professional environment focused on top-notch patient care and growth opportunities for employees.
Act as the liaison between senior communities, patients, and practitioners to coordinate appointments and manage schedules.
Build and maintain relationships with key decision makers in facilities to ensure successful implementation and utilization of services.
Handle daily tasks including scheduling, insurance eligibility verification, and monitoring referrals and authorizations.
Onsite Dermatology provides mobile dermatological care for seniors in the US, visiting over 2,000 senior communities, assisted living centers, and skilled-nursing facilities nationwide. They focus on eliminating transportation barriers to deliver early detection and better quality of life for residents.
Coordinate visit scheduling for clinical research studies, ensuring appointments occur within required windows.
Monitor daily visit logistics, rescheduling details, and compliance with SOPs to support seamless home-visit experiences.
Collaborate with patients, Heroes, and internal teams to resolve scheduling challenges and meet KPIs.
Hawthorne Health makes clinical trials accessible and convenient for everyone by combining technology and design with a distributed workforce of health professionals. It is a technology-savvy, human-centered company that values connection and operates through a network of credentialed clinicians known as Heroes.
Schedule patient appointments across clinics based on provider availability, patient needs, and location.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience while communicating proactively with patients and teams.
PT Solutions is a clinician-founded, mission-driven community expanding access to life-changing care through physical therapy and related services. Named a USA Today Top Workplace five years running, it has a supportive culture focused on professional development and human connection.
Assist with processing outpatient specialty care and diagnostic imaging referrals.
Handle incoming non-clinical calls from patients, families, and external partners.
Maintain accurate patient data in the EMR system and support general administrative workflows.
Bluestone delivers exceptional care to patients with complex chronic conditions and disabilities through multidisciplinary care teams. The company has been named to the Star Tribune's Top Workplace list for 14 consecutive years and achieved Top Workplace USA 2021-2026.
Coordinate primary and specialty care appointments, verify patient eligibility, and support referral-related communications.
Review patient scheduling interactions for accuracy and compliance with HIPAA and quality standards.
Lead virtual coaching sessions to address call deficiencies and document audit findings for improvement.
International SOS Government Medical Services supports military beneficiaries with appointment scheduling and access to care. Founded in 1984, the company operates in over 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support worldwide.
Serves as the primary contact and care coordinator for complex patients through an extended course of treatment.
Manages scheduling of multi-specialty appointments, advanced imaging, and diagnostic testing, with continuous patient interaction.
Collaborates with multiple healthcare disciplines to ensure optimal patient outcomes, handling intricate scheduling needs with minimal guidance.
University of Utah Health is a patient-focused organization dedicated to enhancing health and well-being through patient care, research, and education. As part of a Level 1 Trauma Center, they employ a diverse team across five hospitals and eleven clinics, fostering a culture of collaboration, excellence, and respect.
Answer patient calls and manage bookings, changes, and cancellations in Jane in real time.
Bring warmth and professionalism to every call, resolving questions on the first call when possible.
Partner with Virtual Assistants to keep schedules accurate and protect patient privacy per PIPEDA and HIPAA.
We build products and tools that thousands of clinics rely on daily to run their businesses and care for patients. We're a founder-led, high-growth SaaS company of 800+ people working remotely across Canada, the US, and the UK.
Schedules patient visits, testing, procedures, and surgeries for referrals, ensuring timely and accurate coordination.
Verifies insurance, demographic, and eligibility information and ensures referral and authorization requirements are met.
Provides high-level customer service to patients, visitors, clinical staff, and colleagues, maintaining confidential information.
Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., with award-winning hospitals, trauma centers, orthopedics and neurosciences institute, and multi-specialty physician practices. The culture emphasizes innovation, collaboration, learning, and making a difference in the community.