Manage day-to-day front desk tasks for multiple clinics, including inboxes, calendars, bookings, billing, and charting in Jane.
Provide warm, professional support to patients by phone, email, and secure messaging while safeguarding their information.
Contribute your clinic experience to shape Jane's Services and help test AI tools that save time without compromising quality.
Jane is a founder-led SaaS company that creates practice management software for health and wellness clinics. With more than 800 remote employees across Canada, the US, and the UK, it combines high-growth ambition with a mission to help the helpers.
Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Handle new-patient enquiries, appointment scheduling, confirmations, and waitlist management in Halaxy.
Coordinate referrals, medical-document follow-ups, day-surgery bookings, and outstanding accounts.
Communicate with patients, caregivers, and support workers; provide end-of-day handover and maintain confidentiality.
20four7VA is a virtual assistant agency connecting offshore independent contractors with clients worldwide, primarily in developed markets. It provides free training, constant support, and a vibrant community for its contractors.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Answer calls, emails, and website inquiries, log leads, and book assessments.
Build and update caregiver schedules, fill call-offs, and confirm visits.
Track onboarding paperwork, support billing/payroll prep, and handle admin tasks.
GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with top companies globally. They focus on making remote work remarkable and emphasize top talent from the region.
Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards.
Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
Virtua Health is a health system devoted to building a healthier community, offering wellness, prevention, and life-changing care. It employs over 14,000 colleagues, including more than 2,850 doctors and advanced practitioners, and is a Magnet-recognized system ranked by U.S. News and World Report.
Handle high-volume inbound and outbound calls in a fast-paced insurance environment.
Schedule, confirm, reschedule, and cancel medical appointments with clear, compassionate communication.
Document call outcomes accurately and meet daily call volume, quality, and productivity expectations.
This company operates in a fast-paced, insurance-related environment, connecting patients with medical appointment scheduling and support. It is a remote-first organization that emphasizes professional development, offering training, team support, and international client exposure.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Provide administrative support to Customer Success and Sales Operations teams in a healthcare technology company.
Manage scheduling, reports, CRM records, and internal follow-ups.
Work remotely with a set schedule of 40 hours per week, Monday-Friday.
20four7VA is a virtual assistant staffing company that connects independent contractors with clients across developed markets. They provide ongoing support, training, and a vibrant community for their contractors.
Manage EHR transition and data migration from Practice Fusion to SimplePractice.
Handle calendar, prior authorizations, prescription refills, and inbox triage.
Serve as a compassionate front-line communicator for patients and families.
Assist World is a remote-first company that connects skilled virtual assistants with medical practices. They prioritize flexibility and trust, offering a supportive culture with bonuses and no tracking software.
Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
Handle practice operations including cash-pay billing, appointment logs, and administrative support.
Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Communicate with patients regarding appointments, treatment plans, and follow-ups.
Coordinate patient care between providers, specialists, and insurance companies.
Maintain accurate and confidential patient records in EHR/EMR systems.
SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Handle inbound calls and messages as the main customer contact for a plumbing company.
Schedule appointments, coordinate dispatch, and manage administrative records.
Support CRM updates, follow-ups, and escalation routing to the owner.
Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Manage candidate outreach and appointment scheduling from initial contact through qualification and booking.
Qualify candidates through chat and short calls while tracking all leads in Airtable or ClickUp.
Meet response time and booked call KPIs while keeping recruitment pipelines organized and accurate.
The partner company supports growing direct-to-consumer and eCommerce brands with talent acquisition needs. They work in a fast-paced, fully remote environment with structured routines and a focus on high-performance outreach.
Handle inbound customer calls and schedule mobile tire service appointments.
Coordinate technician dispatch and scheduling based on location and availability.
Provide administrative support and maintain accurate customer and service records.
20four7VA is a global virtual assistant company that connects clients with remote independent contractors. They provide support, training, and a vibrant community for their contractors.
Manage inbound customer calls and book service appointments.
Coordinate technician dispatch based on availability and location.
Maintain accurate records and escalate complex issues as needed.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It fosters a collaborative remote work culture with support and training for virtual assistants.
Book strategy sessions with dental practice owners and managers across Australia through confident communication.
Maintain meticulous CRM records and produce daily reports on calls, conversations, and appointments.
Manage objections and collaborate with the team to optimize scripts and improve booking rates.
Mediboost is a patient growth marketing agency based in Australia that helps dental and medical practices scale through effective digital marketing. They foster an open feedback culture and a dynamic, growth-focused team.