Provides administrative support to clinical teams including building medical management records and managing authorizations.
Conducts fax and telephonic outreach to members and providers for status updates and engagement.
Supports compliance monitoring and documentation in the medical management system.
Capital Blue Cross is a health insurance provider dedicated to improving the health and well-being of its members and communities. They are recognized as one of the "Best Places to Work in PA" with a culture focused on support, flexibility, and community involvement.
Manage medical records workflows, including Release of Information requests and HIPAA compliance.
Track incoming and outgoing records, upload them in the EMR, and coordinate specialty referrals.
Partner with providers and clinical teams to close referral loops and support continuity of care.
Herself Health provides primary care designed for women 65 and older, focusing on post-menopausal care, bone health, and overall well-being. The company values compassion, collaboration, and continuous learning, with a mission to empower maturing women to live healthier, fuller lives.
Manage incoming patient referrals and insurance authorizations for diagnostic imaging procedures.
Serve as a point of contact between patients, healthcare providers, and insurance companies to ensure timely processing.
Maintain accurate documentation and uphold patient confidentiality and compliance standards.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use a remote-first culture and a small, inclusive team focused on leveraging technology to streamline recruitment.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Provides customer service support for inbound inquiries from consumers and healthcare professionals via phone, email, and other channels.
Accurately collects information and enters data into program databases while adhering to approved materials and quality standards.
Identifies and processes potential adverse events and technical complaints in compliance with client guidelines and privacy procedures.
Amplity is a full-service go-to partner for biopharma companies, delivering flexible and specialized medical and commercial services. With over 40 years of experience and a people-driven, tech-enabled culture, they help clients launch products and operate smoothly across all business sizes and specialties.
Coordinate visit scheduling for clinical research studies, ensuring appointments occur within required windows.
Monitor daily visit logistics, rescheduling details, and compliance with SOPs to support seamless home-visit experiences.
Collaborate with patients, Heroes, and internal teams to resolve scheduling challenges and meet KPIs.
Hawthorne Health makes clinical trials accessible and convenient for everyone by combining technology and design with a distributed workforce of health professionals. It is a technology-savvy, human-centered company that values connection and operates through a network of credentialed clinicians known as Heroes.
Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
Handle practice operations including cash-pay billing, appointment logs, and administrative support.
Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.
Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Process incoming patient referrals and ensure timely, accurate entry into patient management systems.
Maintain accurate, complete, and up-to-date patient records across EHR and practice management systems.
Verify patient insurance eligibility and support billing-related administrative tasks.
FamilyWell transforms women's mental health across the reproductive journey by embedding evidence-based, insurance-covered care into women's health practices. We are a growing, collaborative team committed to expanding access to mental health support.
Coordinate primary and specialty care appointments, verify patient eligibility, and support referral-related communications.
Review patient scheduling interactions for accuracy and compliance with HIPAA and quality standards.
Lead virtual coaching sessions to address call deficiencies and document audit findings for improvement.
International SOS Government Medical Services supports military beneficiaries with appointment scheduling and access to care. Founded in 1984, the company operates in over 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support worldwide.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Schedules inpatient or outpatient procedures and informs patients/physicians of prep instructions.
Acts as key contact for coordinating admissions and surgical procedures, ensuring organized patient flow.
Handles high-volume communications, maintains medical records, and assists in orienting new staff.
Virtua Health is a healthcare system dedicated to providing exceptional care close to home through wellness, specialists, and life-changing services. With over 14,000 colleagues including 2,850 skilled doctors and practitioners, they are a Magnet-recognized system ranked by U.S. News and World Report, offering a respectful and caring team environment.
Coordinate patient enrollment, device setup, and education for remote monitoring technology.
Monitor patient data, analyze trends, and escalate health changes to healthcare providers.
Ensure device configuration, data management, and quality assurance for remote patient monitoring.
Optima Medical is an Arizona-based medical group providing personalized healthcare and a full spectrum of services across 34 locations with 150+ providers. They care for over 200,000 patients, focusing on preventing leading causes of death and promoting wellness.
Work with pharmacies on refills, clarifications, transfers, and prescription workflows.
Prepare and submit prior authorizations and coordinate specialist referrals.
Schedule appointments and perform follow-up outreach so care plans are completed.
Curai Health is a fully virtual primary care practice using AI to deliver fast, high-quality care. They are a mission-driven team collaborating closely to drive meaningful impact in healthcare.
Process and coordinate patient referrals, ensuring timely approvals and documentation.
Act as a liaison among patients, physicians, insurers, and specialists.
Manage insurance authorizations, schedule appointments, and support patient communication.
A healthcare organization is seeking a Referral Coordinator to manage patient access and care coordination. It offers a patient-focused, collaborative culture with remote work flexibility.
Perform patient care and administrative/clerical tasks under the direction of physicians, NPs, RNs, or LPNs.
Support providers by coordinating patient care, handling telephone triage, patient outreach, and medication refill requests.
Use electronic medical records and your CMA expertise to help patients navigate their healthcare needs in a remote setting.
Sentara Health is a not-for-profit integrated healthcare system serving Virginia and Northeastern North Carolina, with hospitals, medical groups, and more. Its nearly 30,000 employees enjoy an inclusive culture and it has been named 'Employer of Choice' for over a decade.
Provide timely technical support and platform education to patients via email and phone.
Use patient and provider feedback to help shape the future of the PocketHealth platform.
Thrive in a fast-paced startup environment, laying a foundation for growth into roles like Customer Success, UI/UX, or Engineering.
PocketHealth is a patient-centric platform enabling hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Servicing over 800 hospitals and clinics, the company fosters a culture that embraces diversity, equity, and inclusion, with a team focused on empowering patients.
Answer patient calls and texts, handle new patient inquiries using practice templates.
Manage scheduling, recare outreach, and follow-ups for overdue cleanings.
Support insurance verification, clean up patient records, and escalate complex issues.
Wing is a company that helps businesses build world-class remote teams and streamline operations. It fosters an inclusive, supportive culture with career growth, upskilling, and paid training opportunities.
Handle phone, email, and written inquiries regarding release of medical records with accuracy and professionalism.
Investigate and resolve customer questions, documenting all interactions in internal software systems.
Follow strict confidentiality and compliance guidelines, meeting productivity and quality standards.
The company provides healthcare information services, specializing in the release of medical records and related customer support. It maintains a structured, process-driven environment focused on accuracy, compliance, and confidentiality.
Provide personalized inbound and outbound support to patients and caregivers through approved communication channels including phone, email, chat, and text.
Build trusting relationships using empathy, active listening, and motivational interviewing to understand patient needs and identify barriers to engagement.
Collaborate with internal teams and program partners to coordinate resources, document interactions accurately, and maintain compliance with program guidelines.
Momentum Life Sciences helps the healthcare industry connect, motivate, and empower people to engage in their health by combining real connections and technology. With more than 30 years of experience, we partner with life science companies to design and deliver patient support programs.