Conduct high-volume outbound telephone outreach to patients to introduce pharmacy services and guide them through enrollment.
Document patient consent and update electronic health records, including preferred pharmacy and electronic prescriptions.
Manage outreach queues, meet call center performance expectations, and uphold HIPAA privacy standards.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. The company fosters an innovative, evolving environment focused on improving patient outcomes and quality of life.
Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
Verify prescription refill accuracy and compliance with regulatory guidelines.
Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.
Carenet Health provides healthcare support services, fostering collaboration and innovation. They are a market-leading remote team committed to employee growth and accountability.
Complete administrative tasks for medical staff, including data entry, faxing, scheduling, and record collection.
Maintain and update patient medical records, entering vital signs and uploading documents into the EMR.
Coordinate care with outside providers and work cross-functionally to ensure outstanding patient support.
Equip is the leading virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company with a passionate, diverse team, and was named one of the most influential companies of 2023.
Coordinate virtual patient visits and manage records for telemedicine psychiatric providers.
Conduct safety assessments, document health information, and support providers during telehealth visits.
Handle medication refills, lab orders, prior authorizations, and patient communication.
Optima Medical is an Arizona-based medical group with 34 locations and over 150 providers caring for more than 200,000 patients. We go beyond primary care with services like behavioral health, cardiovascular care, and chronic disease management, and we strive to help communities 'Live Better, Live Longer'.
Communicate with patients regarding appointments, treatment plans, and follow-ups.
Coordinate patient care between providers, specialists, and insurance companies.
Maintain accurate and confidential patient records in EHR/EMR systems.
SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.
Process referrals and prior authorizations, ensuring accurate and timely documentation.
Collaborate with clinical teams, physician offices, and insurance companies to resolve authorization issues.
Monitor denial reports, manage referral tracking, and communicate decisions to providers, staff, and patients.
Baystate Health is an integrated healthcare system serving western Massachusetts. With 12,000 employees and a community-focused culture, it includes five hospitals and offers career growth.
Manage prior authorization requests and coordinate specialty medication processes for a fully remote healthcare team.
Act as a liaison between pharmacies, prescribers, members, and vendors to resolve complex medication-related issues.
Support single case agreements, member financial assistance, and compliance with contractual and regulatory requirements.
The hiring company is a healthcare organization that administers specialty pharmacy and medical benefit programs. It operates fully remotely, fostering a collaborative and customer-focused culture that prioritizes compliance, member support, and process improvement.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
Handle practice operations including cash-pay billing, appointment logs, and administrative support.
Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.
Manage patient messages through the telehealth platform and address routine clinical questions within your nursing scope.
Escalate complex medical concerns, coordinate with providers, and ensure timely follow-ups.
Maintain accurate documentation, follow HIPAA protocols, and work independently in a fast-paced remote environment.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. It is an early-stage, remote-first company with a globally distributed team that values clarity, accountability, and initiative.
Conduct Annual Wellness Visits and E/M follow-up visits by phone or video.
Manage chronic conditions, review medications, and prescribe where clinically appropriate.
Document every encounter accurately in SOAP format and close care gaps.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. It is a fast-growing virtual healthcare organization with a collaborative team of support staff and nurses working at the top of their licenses.
Coordinate patient medication needs with a multidisciplinary team including CHWs, care coordinators, and therapists.
Perform telephonic and SMS outreach to address medication access, adherence, and HEDIS gaps.
Support prior authorizations, formulary changes, side effects, and therapeutic substitutions with the Waymark pharmacy team.
Waymark is a mission-driven healthcare technology company transforming Medicaid care delivery with community-based, human-centered support. They are a startup-minded team that values bold builders, humble learners, experimentation, and focused urgency.
Provide whole-person care via telehealth for patients with substance use disorders.
Co-facilitate virtual shared medical appointments and new patient evaluations.
Prescribe and monitor medications for opioid and alcohol use disorder, ensuring HIPAA compliance.
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction recovery. Our team is passionate and collaborative, with a vibrant, democratized culture and a proven track record of promoting internally.
Prepare, review, and submit accurate prior authorization requests to PBMs and health plans for anti-obesity medications.
Act as an escalation point to resolve complex coverage inquiries from Medical Providers, Member Services, and Client Success.
Maintain HIPAA compliance and accurately document hours using designated ADP pay codes.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It is trusted by Fortune 100 companies and fosters a diverse, inclusive culture.
Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Provide real-time EHR charting support to physicians during outpatient visits.
Accurately document patient encounters and interpret clinical terminology.
Maintain HIPAA-compliant workflows and complete medical records efficiently.
This company provides virtual medical scribe services, supporting physicians with real-time EHR documentation during patient encounters. It offers a fully remote work environment with a collaborative culture focused on healthcare technology and professional development.
Guide patients through virtual medical appointments and at-home diagnostic procedures.
Assist with recording blood pressure, oxygen saturation, and EKG readings.
Maintain confidentiality, troubleshoot issues, and document results accurately.
20four7VA connects offshore independent contractors with clients worldwide to deliver remote services. They offer a vibrant community, constant support, and free training for their contractors.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Coordinate interdisciplinary care plans and serve as a liaison between patients, providers, and insurance partners.
Provide telephonic nursing triage, health guidance, and on-call support according to agency protocols.
Manage lab results, referrals, prescription refills, and patient follow-up to ensure continuity of care.
Planned Parenthood of the Pacific Southwest provides sexual and reproductive healthcare across 20 health centers in Southern California. The organization fosters a collaborative, mission-driven culture with over 100 years of advocacy.
Provide virtual medical services to Teladoc members via a variety of modalities.
Collaborate with internal stakeholders and support clinical initiatives.
Serve as a mentor and trusted resource for fellow physicians in the network.
Teladoc Health is a leader in virtual healthcare, delivering on-demand medical care across the country. The company fosters a high-performance culture where colleagues embrace challenges and drive transformative solutions.