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  • Coordinate virtual patient visits and manage records for telemedicine psychiatric providers.
  • Conduct safety assessments, document health information, and support providers during telehealth visits.
  • Handle medication refills, lab orders, prior authorizations, and patient communication.

Medical Assisting EClinicalWorks Behavioral Health Telehealth Communication

20 jobs similar to Behavioral Health Medical Assistant (Remote)

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$22–$24/hr
US 3w PTO

  • Provide clinical support to providers, including virtual patient rooming, history collection, and visit preparation for neurology appointments.
  • Perform standardized clinical assessments, review medical records, and coordinate testing, referrals, and communication with care teams.
  • Help patients navigate insurance, billing, and treatment requirements while escalating urgent concerns to providers.

This partner company provides coordinated virtual care for patients with complex neurological conditions. The culture is collaborative, fast-moving, and remote-first, focused on making a meaningful impact in healthcare.

US

  • Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
  • Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
  • Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.

Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.

$20–$25/hr
US

  • Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
  • Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
  • Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.

Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.

$24–$24/hr
US

  • Complete administrative tasks for medical staff, including data entry, faxing, scheduling, and record collection.
  • Maintain and update patient medical records, entering vital signs and uploading documents into the EMR.
  • Coordinate care with outside providers and work cross-functionally to ensure outstanding patient support.

Equip is the leading virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company with a passionate, diverse team, and was named one of the most influential companies of 2023.

US 4w PTO 12w maternity 12w paternity

  • Provide whole-person care via telehealth for patients with substance use disorders.
  • Co-facilitate virtual shared medical appointments and new patient evaluations.
  • Prescribe and monitor medications for opioid and alcohol use disorder, ensuring HIPAA compliance.

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction recovery. Our team is passionate and collaborative, with a vibrant, democratized culture and a proven track record of promoting internally.

Nurse

LumiMeds
US

  • Manage patient messages through the telehealth platform and address routine clinical questions within your nursing scope.
  • Escalate complex medical concerns, coordinate with providers, and ensure timely follow-ups.
  • Maintain accurate documentation, follow HIPAA protocols, and work independently in a fast-paced remote environment.

LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. It is an early-stage, remote-first company with a globally distributed team that values clarity, accountability, and initiative.

US

  • Manage and triage patient vital signs remotely, using motivational interviewing to drive positive health behavior changes.
  • Perform monthly wellness calls with patients, collaborating with care teams to set patient-centric goals.
  • Escalate urgent care needs appropriately and meet program engagement metrics in a remote MST-based role.

Vivo Care is building a future where care is continuous, personal, and connected, challenging the status quo in healthcare. We are a fast-growing startup where everyone has a voice, fostering a culture of inclusion, collaboration, and innovation.

California 12w maternity 12w paternity

  • Provide evidence-based interventions via the Collaborative Care Model to individuals with mild to moderate symptoms.
  • Screen patients for behavioral health and substance use disorders and monitor treatment outcomes.
  • Coordinate care with primary care providers, psychiatric consultants, and care teams.

Concert Health is a national behavioral health medical group that integrates the Collaborative Care model into existing health care practices. They offer a remote work environment with a focus on work-life balance and a diverse, inclusive culture.

Global

  • Communicate with patients regarding appointments, treatment plans, and follow-ups.
  • Coordinate patient care between providers, specialists, and insurance companies.
  • Maintain accurate and confidential patient records in EHR/EMR systems.

SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.

US

  • Provide assessment and evidenced-based care to individuals, families, and groups in outpatient and telehealth settings.
  • Collaborate with a comprehensive behavioral health team across emergency departments, inpatient units, and primary care.
  • Deliver counseling, case management, and behavioral health change plans for diverse populations.

We are a locally owned, not-for-profit healthcare system dedicated to improving the health of our patients, members, and communities. Founded in New Mexico in 1908, we are the state's largest private employer with over 14,000 employees, including 1,200 providers and 4,000 nurses.

South Africa UK United States Philippines

  • Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
  • Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
  • Handle practice operations including cash-pay billing, appointment logs, and administrative support.

Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.

  • Uses behavioral health knowledge to support coordination, documentation, and communication of medical services and benefit determinations.
  • Interprets criteria, policies, and procedures to provide appropriate treatment, care, or services for members.
  • Coordinates with providers, members, and other parties to facilitate optimal care and treatment.

Humana is a leading U.S. healthcare company providing insurance services and healthcare through its CenterWell brand. It serves millions of people and fosters a caring, whole-person well-being culture.

$35,846–$35,846/yr
Canada 2w PTO

  • Manage day-to-day front desk tasks for multiple clinics, including inboxes, calendars, bookings, billing, and charting in Jane.
  • Provide warm, professional support to patients by phone, email, and secure messaging while safeguarding their information.
  • Contribute your clinic experience to shape Jane's Services and help test AI tools that save time without compromising quality.

Jane is a founder-led SaaS company that creates practice management software for health and wellness clinics. With more than 800 remote employees across Canada, the US, and the UK, it combines high-growth ambition with a mission to help the helpers.

US 4w PTO

  • Conduct high-volume outbound telephone outreach to patients to introduce pharmacy services and guide them through enrollment.
  • Document patient consent and update electronic health records, including preferred pharmacy and electronic prescriptions.
  • Manage outreach queues, meet call center performance expectations, and uphold HIPAA privacy standards.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. The company fosters an innovative, evolving environment focused on improving patient outcomes and quality of life.

$22–$26/hr
4w PTO 16w maternity 8w paternity

  • Coordinate patient medication needs with a multidisciplinary team including CHWs, care coordinators, and therapists.
  • Perform telephonic and SMS outreach to address medication access, adherence, and HEDIS gaps.
  • Support prior authorizations, formulary changes, side effects, and therapeutic substitutions with the Waymark pharmacy team.

Waymark is a mission-driven healthcare technology company transforming Medicaid care delivery with community-based, human-centered support. They are a startup-minded team that values bold builders, humble learners, experimentation, and focused urgency.

US

  • Convert high-intent inbound calls, referral callbacks, and web leads into scheduled first visits with warmth and urgency.
  • Support established patients by resolving simple requests and routing them to the right team quickly and accurately.
  • Grow through coaching, call audits, and performance feedback while documenting every interaction with clear next steps.

Geode Health is a rapidly growing national provider of outpatient mental health services focused on making care accessible, affordable, and effective. The company is backed by KKR and emphasizes a supportive clinical community, professional development, and a mission-driven culture.

US

  • Serve as first point of contact for patient and customer inquiries, resolve issues.
  • Schedule appointments, verify insurance, and maintain records.
  • Coordinate with clinical teams, route urgent calls, and support navigation.

A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.

US

  • Conduct Annual Wellness Visits and E/M follow-up visits by phone or video.
  • Manage chronic conditions, review medications, and prescribe where clinically appropriate.
  • Document every encounter accurately in SOAP format and close care gaps.

CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. It is a fast-growing virtual healthcare organization with a collaborative team of support staff and nurses working at the top of their licenses.

US

  • Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
  • Collect insurance information, verify benefits, and manage copays and payment balances.
  • Answer client questions and stay organized in a fast-paced, collaborative environment.

Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.

US

  • Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
  • Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
  • Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.

Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.