Serve as the primary point of contact for prospective clients and referral partners, engaging with warmth and structure.
Conduct structured screenings, verify insurance benefits, and educate clients on PHP and IOP programs.
Own the admissions funnel, follow up reliably, and ensure every interaction ends with a clear next step.
Guidelight Health is a behavioral healthcare company delivering PHP and IOP services to transform lives. We are a newly launched organization building a passionate, forward-thinking team to redefine mental health care.
Serve as the primary contact for incoming patient inquiries, guiding families through the enrollment process with a warm, patient-centered approach.
Manage enrollment documentation, scheduling, and system updates across Salesforce and Athena to ensure timely and accurate processing.
Collaborate with scheduling teams and providers to support families, demonstrate excellent communication, and meet service level agreements.
Cortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. The team is mission-driven, celebrates diversity, and fosters an inclusive, collaborative culture where every member contributes to the vision of cultivating the full potential of every child.
Lead the administrative engine behind payer contracts, membership, payment distribution, and client services for IPA operations.
Partner with IPA leadership and cross-functional teams to drive strategic initiatives and value-based care performance.
Mentor and manage a team including Operations Specialists and Membership Associates, while coordinating payer meetings and reporting.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown into the largest network of independent primary care in the U.S., with a collaborative, remote-first culture.
Verify insurance eligibility, coverage, and behavioral health benefits for new and existing patients.
Coordinate prior authorizations, referrals, and coverage resolution with insurance carriers and internal teams.
Manage high-volume requests through EHR systems with strong attention to detail and problem-solving.
Blackbird Health is a clinician-founded provider of virtual and in-person mental health services for children across Pennsylvania, Virginia, New Jersey, and Maryland. The team is collaborative, supportive, and innovative, taking a whole-child approach to care.
Manage medical records workflows, including Release of Information requests and HIPAA compliance.
Track incoming and outgoing records, upload them in the EMR, and coordinate specialty referrals.
Partner with providers and clinical teams to close referral loops and support continuity of care.
Herself Health provides primary care designed for women 65 and older, focusing on post-menopausal care, bone health, and overall well-being. The company values compassion, collaboration, and continuous learning, with a mission to empower maturing women to live healthier, fuller lives.
Complete administrative tasks for medical staff, including data entry, faxing, scheduling, and record collection.
Maintain and update patient medical records, entering vital signs and uploading documents into the EMR.
Coordinate care with outside providers and work cross-functionally to ensure outstanding patient support.
Equip is the leading virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company with a passionate, diverse team, and was named one of the most influential companies of 2023.
Answer patient calls and texts, handle new patient inquiries using practice templates.
Manage scheduling, recare outreach, and follow-ups for overdue cleanings.
Support insurance verification, clean up patient records, and escalate complex issues.
Wing is a company that helps businesses build world-class remote teams and streamline operations. It fosters an inclusive, supportive culture with career growth, upskilling, and paid training opportunities.
Manage day-to-day front desk tasks for multiple clinics, including inboxes, calendars, bookings, billing, and charting in Jane.
Provide warm, professional support to patients by phone, email, and secure messaging while safeguarding their information.
Contribute your clinic experience to shape Jane's Services and help test AI tools that save time without compromising quality.
Jane is a founder-led SaaS company that creates practice management software for health and wellness clinics. With more than 800 remote employees across Canada, the US, and the UK, it combines high-growth ambition with a mission to help the helpers.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Maintain compliance policies, annual reviews, and state-specific scope-of-practice requirements.
Deliver compliance training, administer the hotline, and conduct investigations.
Execute audit and monitoring plans, support payer audits, and coordinate corrective actions.
Herself Health provides primary care designed for women 65 and older, focusing on post-menopausal care, bone health, and mental well-being. It is a growing organization with a collaborative, patient-first culture that values curiosity, ownership, and teamwork.
Preparing billing and registration worksheets while collecting and verifying demographic information.
Contacting insurance companies as needed and submitting daily and monthly statistics.
Providing administrative support to physicians, the Medical Director, and the Corporate Office.
Pediatrix Medical Group is a physician-led provider of highly specialized health care for women, babies and children. It is one of the nation's largest multi-specialty medical groups, with a team-oriented culture focused on clinical excellence.
Provides administrative support to clinical teams including building medical management records and managing authorizations.
Conducts fax and telephonic outreach to members and providers for status updates and engagement.
Supports compliance monitoring and documentation in the medical management system.
Capital Blue Cross is a health insurance provider dedicated to improving the health and well-being of its members and communities. They are recognized as one of the "Best Places to Work in PA" with a culture focused on support, flexibility, and community involvement.
Review clinical documentation and ensure accurate charge entry in the billing system.
Submit insurance claims, monitor status, and resolve denials to maintain a clean billing cycle.
Support families with billing questions and assist with accounts receivable monitoring.
InStride Health delivers specialty anxiety and OCD care for kids, teens, young adults, and families through evidence-based clinical care and technology. The company is a mission-driven startup focused on expanding access to insurance-based care, with a collaborative culture grounded in values like heart, humility, and community.
Process enrollment and billing tasks through multiple channels while managing an assigned caseload.
Develop a comprehensive understanding of Oscar's enrollment and billing processes, tools, and regulations.
Monitor work-in-progress, escalate issues, and support process improvement initiatives.
Oscar is a health insurance company built around a full-stack technology platform and a relentless focus on serving its members. Founded in 2012, Oscar behaves like a doctor in the family, and fosters a culture where people can be their most authentic selves.
Greet and register patients, updating demographic and insurance information.
Verify insurance eligibility, obtain authorizations, and schedule appointments.
Collect patient payments, maintain accurate EHR records, and ensure HIPAA compliance.
CorroHealth is a healthcare revenue cycle management company that helps clients meet financial health goals through scalable solutions and clinical expertise. The company emphasizes investing in team members' professional growth and has recently acquired Xtend Healthcare, with a focus on building long-term careers.
Schedules patient visits, testing, procedures, and surgeries for referrals, ensuring timely and accurate coordination.
Verifies insurance, demographic, and eligibility information and ensures referral and authorization requirements are met.
Provides high-level customer service to patients, visitors, clinical staff, and colleagues, maintaining confidential information.
Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., with award-winning hospitals, trauma centers, orthopedics and neurosciences institute, and multi-specialty physician practices. The culture emphasizes innovation, collaboration, learning, and making a difference in the community.
Own clinical scheduling on an eight-week cycle and manage provider coverage across multiple states.
Oversee payroll reviews, provider onboarding logistics, and vendor configurations across healthcare platforms.
Collaborate with clinical leadership to resolve escalations, streamline workflows, and build scalable operational processes.
A virtual healthcare organization focused on reproductive and sexual health. A growing, mission-driven team committed to accessible and equitable virtual care.
Manage end-to-end case activities for insurance verification, authorization, and reimbursement.
Serve as the single point of contact among patients, providers, payors, and internal teams.
Prioritize competing demands to ensure timely patient access to therapy.
PRO-Spectus supports patient services programs by navigating patient access from benefit verification through claims and reimbursement resolution. The company fosters a supportive, teamwork-driven culture focused on improving patients' lives.
Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.
Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.
Prepare, review, and submit accurate prior authorization requests to PBMs and health plans for anti-obesity medications.
Act as an escalation point to resolve complex coverage inquiries from Medical Providers, Member Services, and Client Success.
Maintain HIPAA compliance and accurately document hours using designated ADP pay codes.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It is trusted by Fortune 100 companies and fosters a diverse, inclusive culture.