Schedules patient visits, testing, procedures, and surgeries for referrals, ensuring timely and accurate coordination.
Verifies insurance, demographic, and eligibility information and ensures referral and authorization requirements are met.
Provides high-level customer service to patients, visitors, clinical staff, and colleagues, maintaining confidential information.
Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., with award-winning hospitals, trauma centers, orthopedics and neurosciences institute, and multi-specialty physician practices. The culture emphasizes innovation, collaboration, learning, and making a difference in the community.
Serve as the initial point of contact for patients, coordinating new patient scheduling and access to OHSU Ambulatory Clinics.
Verify patient demographic and insurance information, create medical records, and manage referrals in Epic.
Handle high-volume phone calls, triage inquiries, and monitor work queues to ensure efficient scheduling and patient satisfaction.
OHSU is a prominent academic medical center in Oregon, dedicated to health care, education, and research. It is a large, collaborative organization with a diverse workforce and a focus on patient-centered care.
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.
Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards.
Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
Virtua Health is a health system devoted to building a healthier community, offering wellness, prevention, and life-changing care. It employs over 14,000 colleagues, including more than 2,850 doctors and advanced practitioners, and is a Magnet-recognized system ranked by U.S. News and World Report.
Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.
Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.
Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Schedule patient appointments across clinics based on provider availability, patient needs, and location.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience while communicating proactively with patients and teams.
PT Solutions is a clinician-founded, mission-driven community expanding access to life-changing care through physical therapy and related services. Named a USA Today Top Workplace five years running, it has a supportive culture focused on professional development and human connection.
Coordinate visit scheduling for clinical research studies, ensuring appointments occur within required windows.
Monitor daily visit logistics, rescheduling details, and compliance with SOPs to support seamless home-visit experiences.
Collaborate with patients, Heroes, and internal teams to resolve scheduling challenges and meet KPIs.
Hawthorne Health makes clinical trials accessible and convenient for everyone by combining technology and design with a distributed workforce of health professionals. It is a technology-savvy, human-centered company that values connection and operates through a network of credentialed clinicians known as Heroes.
Conduct telephonic outreach to enroll patients and serve as their primary point of contact.
Coordinate care plans and collaborate with the interdisciplinary team to address patient needs.
Connect patients to community resources addressing social determinants of health.
Evergreen Nephrology partners with nephrologists to transform kidney care through a person-centered, holistic, and comprehensive approach. They are a dedicated interdisciplinary team focused on improving outcomes and quality of life for patients living with kidney disease.
Take inbound calls from patients, providers, and members, handling everything from routine questions to emergent situations.
Support members with insurance needs, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to deliver health advice.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.
Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
Maintain organized documentation and use motivational interviewing to support patient engagement.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.
Clarity Pediatrics is a virtual clinic reimagining pediatric chronic care, starting with ADHD and expanding to obesity and overweight management. It is a fast-growing startup with a remote-friendly culture and a leadership team committed to clinical excellence.
Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Execute 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through intake.
Strategically adapt outreach timing, channels, and messaging to build trust, handle objections, and persuade undecided members.
Own member relationships from first outreach through successful handoff to the Care team, ensuring accurate documentation and HIPAA compliance.
Leap is a fast-growing benefits solutions company pioneering employer specialty pharmacy, reshaping how life-changing therapies are delivered and financed. They partner with numerous Fortune 500 companies and TPAs, with a startup culture focused on impact, innovation, and real value for patients and employers.
Conduct patient outreach and engagement via text and phone for chronic care management patients.
Document patient interactions and ensure compliance with Medicare CCM billing requirements.
Coordinate care between patients, providers, and healthcare partners, supporting care transitions and referrals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are committed to improving outcomes and quality of life for patients with kidney disease while fostering an innovative, evolving environment for employees.
Process and coordinate patient referrals, ensuring timely approvals and documentation.
Act as a liaison among patients, physicians, insurers, and specialists.
Manage insurance authorizations, schedule appointments, and support patient communication.
A healthcare organization is seeking a Referral Coordinator to manage patient access and care coordination. It offers a patient-focused, collaborative culture with remote work flexibility.
Serve as the primary point of contact for prospective clients and referral partners, engaging with warmth and structure.
Conduct structured screenings, verify insurance benefits, and educate clients on PHP and IOP programs.
Own the admissions funnel, follow up reliably, and ensure every interaction ends with a clear next step.
Guidelight Health is a behavioral healthcare company delivering PHP and IOP services to transform lives. We are a newly launched organization building a passionate, forward-thinking team to redefine mental health care.
Conduct structured outreach to patients and caregivers throughout the treatment journey, providing program-approved education and support.
Identify barriers to treatment initiation and adherence, develop practical strategies, and escalate clinical or safety concerns as needed.
Accurately document interactions and outcomes while managing an assigned caseload and collaborating with case management teams.
We provide patient support programs that deliver individualized clinical education, treatment-support services, and care coordination to patients and caregivers. Our culture is supportive, dedicated, and teamwork-driven, and we are proud of our relentless focus on improving the lives of the patients we support.
Own key aspects of service delivery, shaping the patient experience from start to finish.
Handle patient inquiries, support providers, and drive improvements from real patient feedback.
Collaborate cross-functionally in a tech-enabled, mission-driven care environment.
Dreem Health is America's leading digital sleep clinic offering home-based testing, telehealth, and personalized treatment plans. Backed by $35M and the Sunrise Group, we're a mission-driven startup with an international team across the US and Europe.
Assess member needs across physical health, mental health, social supports, and housing.
Oversee care plans, coordinate with providers, and advocate for clients.
Connect clients to community services and complete documentation in EMR systems.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit, values-driven community committed to excellence, compassion, curiosity, and integrity.