Source Job

US

  • Execute 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through intake.
  • Strategically adapt outreach timing, channels, and messaging to build trust, handle objections, and persuade undecided members.
  • Own member relationships from first outreach through successful handoff to the Care team, ensuring accurate documentation and HIPAA compliance.

Communication CRM Outreach Healthcare Scheduling

20 jobs similar to Member Intake Coordinator

Jobs ranked by similarity.

US

  • Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
  • Educate members about available healthcare benefits and the importance of completing recommended visits.
  • Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.

This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.

US

  • Facilitates intake, admission, and outreach for incoming patients, including insurance eligibility checks and assigning clients to clinical outreach specialists.
  • Maintains enrollment documentation, databases, logs, and census sheets while recording interactions in the operating system.
  • Works cross-functionally with sales, outreach, care delivery, and RCM teams, and answers incoming calls and emails.

Vynca provides comprehensive care for more quality days at home, transforming care for individuals with complex needs. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.

$65,000–$75,000/yr
US Unlimited PTO

  • Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
  • Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
  • Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.

Jukebox Health partners with health plans to make homes safer for older adults and high-needs populations using technology and clinical networks. It is a fast-growing healthcare services company founded by experienced entrepreneurs and backed by top VCs.

US

  • Conduct high-volume outbound calls to schedule patients for services like mammograms, bone density screenings, and primary care visits.
  • Coordinate care end-to-end and connect patients to community resources addressing social determinants of health barriers.
  • Manage multiple workflows with accurate documentation and collaborate across teams to ensure seamless patient experiences.

Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare by delivering care at home powered by technology. They are a rapidly growing team backed by prominent VCs and led by former executives from Google, Facebook, LabCorp, and Disney, with a culture that values flexibility, humility, and humor.

US Unlimited PTO

  • Serve as the primary point of contact for prospective clients and referral partners, engaging with warmth and structure.
  • Conduct structured screenings, verify insurance benefits, and educate clients on PHP and IOP programs.
  • Own the admissions funnel, follow up reliably, and ensure every interaction ends with a clear next step.

Guidelight Health is a behavioral healthcare company delivering PHP and IOP services to transform lives. We are a newly launched organization building a passionate, forward-thinking team to redefine mental health care.

US

  • Serve as the first point of contact for members seeking legal assistance, conducting comprehensive legal intake interviews and assessing service needs.
  • Coordinate case referrals, attorney consultations, and communications between members and provider law firms while maintaining accurate documentation.
  • Deliver compassionate, professional service in a regulated environment, meeting performance metrics for quality, productivity, and member satisfaction.

LegalShield provides affordable access to legal and identity protection services, connecting members with provider law firms through its platform. As part of PPLSI, the world's largest legal and identity management platform, it serves over 4.4 million people and more than 140,000 businesses.

$52,000–$80,000/yr
US

  • Run ~600 outbound calls and ~1,000 emails per week through Scout's worklist to reach psychologists.
  • Have warm, consultative conversations with licensed psychologists and book interested candidates into interviews.
  • Hit weekly activity and booking targets while logging outcomes and sharing actionable feedback.

Prosper Health delivers specialized mental health services for autistic and neurodivergent adults, covered by insurance. The mission-driven team is growing 3x year over year with thousands of active clients and hundreds of clinicians.

$52,000–$52,000/yr
US

  • Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
  • Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
  • Maintain organized documentation and use motivational interviewing to support patient engagement.

Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.

US

  • Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
  • Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
  • Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.

Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.

$60,000–$70,000/yr
US

  • Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services.
  • Guide patients through the enrollment process, surfacing goals and concerns to tailor support.
  • Respond to inbound communications, triage requests, and ensure patients are connected to the right team members.

Daymark Health is a value-based oncology company redefining the cancer care experience through a personalized platform and hybrid care model. The startup is led by pioneers in oncology and backed by major investors, with a mission-driven culture focused on transforming patient outcomes.

$1,142–$1,220/mo
Global

  • Manage inbound leads and answer calls to provide a welcoming first experience for prospective clients.
  • Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
  • Collaborate with the legal team and provide consistent follow-up to support lead conversion.

Job Duck connects ambitious individuals with remote job opportunities at US-based companies. It is a lifestyle company with a Great Place to Work Certification since 2022, fostering a culturally diverse and supportive culture.

$18–$20/hr
US

  • Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
  • Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
  • Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.

Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.

US 4w PTO

  • Conduct high-volume outbound and inbound calls with patients, providers, and pharmacies to support medication adherence.
  • Collaborate with patients to identify and remove barriers to medication adherence, escalating clinical issues to pharmacists.
  • Document interactions and coordinate with providers and pharmacies to ensure prescription refills occur as scheduled.

Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.

US

  • Manage inbound patient inquiries via phone, email, and web forms.
  • Provide program information, discuss insurance and finances, and route inquiries to appropriate departments.
  • Schedule patient screenings, resolve requests, and encourage families to move forward with admissions.

Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients. Founded in 2019, the fully virtual company is recognized for its passionate, diverse culture and has served thousands of patients.

$20–$25/hr
US

  • Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
  • Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
  • Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.

Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.

US 4w PTO

  • Conduct thorough research on attributed patients to understand healthcare needs and enrollment barriers.
  • Perform telephonic outreach to caregivers and health professionals to enroll children and ensure onboarding.
  • Handle inbound calls, develop SSI knowledge, and collaborate with Provider Engagement Specialists.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual-first and in-home care for children with special health needs. It is a startup with a values-driven culture focused on diversity, equity, and inclusion.

US 0w PTO

  • Support a Senior Sales Executive with day-to-day prospect interactions in healthcare.
  • Conduct cold calling and email outreach to target healthcare executives.
  • Manage sales follow-ups, database tracking, and administrative tasks.

PointClickCare is a healthcare technology company delivering solutions for the acute and payer market, connecting care teams and improving outcomes. The company has a growing, collaborative sales culture and emphasizes teamwork and direct impact on organizational success.

  • Make outbound cold calls to referral partners and run a call-and-email cadence in Apollo.
  • Handle objections confidently using a live call-reference tool and book qualified intro calls.
  • Log every call and outcome accurately in Apollo to maintain a clean pipeline.

Coral Care brings pediatric speech, occupational, and physical therapy into families' homes, built around how working parents manage care. The company partners with clinics and other organizations to coordinate in-home therapy visits.

US

  • Engage with prospective members through multiple channels to explain program benefits and encourage enrollment.
  • Build trust and rapport using active listening, empathy, and personalized communication to overcome barriers.
  • Collaborate with internal teams to improve outreach strategies and accurately document member interactions.

The company offers a specialized kidney health management program that helps members access valuable health support. It provides a collaborative, performance-driven remote environment focused on member engagement and population health.

US

  • Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
  • Conduct detailed intake interviews, verify information, and accurately document cases in CRM systems.
  • Coordinate attorney consultations and keep members updated as cases move toward resolution.

This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.