Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Serve as the initial point of contact for patients, coordinating new patient scheduling and access to OHSU Ambulatory Clinics.
Verify patient demographic and insurance information, create medical records, and manage referrals in Epic.
Handle high-volume phone calls, triage inquiries, and monitor work queues to ensure efficient scheduling and patient satisfaction.
OHSU is a prominent academic medical center in Oregon, dedicated to health care, education, and research. It is a large, collaborative organization with a diverse workforce and a focus on patient-centered care.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Greet patients and deliver outstanding customer service
Coordinate patient care from initial contact through evaluation completion
Handle phone calls, electronic scheduling, data entry, and maintain accurate patient records
Therapy Partners of North Texas is a network of 20+ evidence-based practices providing comprehensive orthopedic therapy and rehabilitation across the Greater North Dallas Area. They foster a friendly, relaxed professional environment focused on top-notch patient care and growth opportunities for employees.
Manage inbound patient inquiries via phone, email, and web forms.
Provide program information, discuss insurance and finances, and route inquiries to appropriate departments.
Schedule patient screenings, resolve requests, and encourage families to move forward with admissions.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients. Founded in 2019, the fully virtual company is recognized for its passionate, diverse culture and has served thousands of patients.
Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
Maintain organized documentation and use motivational interviewing to support patient engagement.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.
Serve as the primary contact for incoming patient inquiries, guiding families through the enrollment process with a warm, patient-centered approach.
Manage enrollment documentation, scheduling, and system updates across Salesforce and Athena to ensure timely and accurate processing.
Collaborate with scheduling teams and providers to support families, demonstrate excellent communication, and meet service level agreements.
Cortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. The team is mission-driven, celebrates diversity, and fosters an inclusive, collaborative culture where every member contributes to the vision of cultivating the full potential of every child.
Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
Educate members about available healthcare benefits and the importance of completing recommended visits.
Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.
Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards.
Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
Virtua Health is a health system devoted to building a healthier community, offering wellness, prevention, and life-changing care. It employs over 14,000 colleagues, including more than 2,850 doctors and advanced practitioners, and is a Magnet-recognized system ranked by U.S. News and World Report.
Schedule and coordinate diagnostic imaging services across multiple modalities for patients in a remote contact center environment.
Manage high-volume inbound and outbound interactions with empathy, accuracy, and strict HIPAA compliance.
Navigate multiple systems simultaneously while maintaining productivity and quality standards.
Carenet Health is a healthcare services company that provides patient engagement and clinical support solutions. We foster collaboration, creativity, and innovation, and are committed to empowering growth through trust, opportunity, and accountability.
Coordinate patient appointments, outpatient visits, and procedures while ensuring accurate registration and efficient access to healthcare services.
Handle high-volume incoming calls, verify insurance details, process physician orders, and guide patients on preparation and location instructions.
Maintain accurate records across multiple computer systems while delivering courteous, professional, and responsive customer service.
A healthcare-focused organization dedicated to coordinating patient access and scheduling services across multiple departments and locations. It fosters a collaborative, supportive remote work culture centered on service, accessibility, and continuous improvement.
Greet patients professionally in person and over the telephone, setting a positive tone for their visit.
Obtain and verify all required patient and insurance information, entering it accurately into the registration system.
Schedule patient appointments, including return visits, referrals, and diagnostic procedures.
Munson Healthcare is northern Michigan's largest healthcare system, operating eight award-winning community hospitals serving over half a million residents across 29 counties. They emphasize a culture of excellence, teamwork, positivity, and creativity, with a focus on exceptional patient experiences.
Manage referral workflows from intake through closure, ensuring accurate and efficient progress.
Coordinate the full prior authorization lifecycle including submission, tracking, follow-up, and appeals.
Facilitate patient scheduling and care coordination across providers, clinics, specialists, and payers.
Indigenous Pact is committed to improving access to quality healthcare services through innovative, patient-centered care coordination. They are an equal opportunity employer dedicated to fostering an inclusive and barrier-free work environment.
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.
Schedule patient appointments for specified practice groups and multiple locations.
Perform new patient registration and update registration and insurance information.
Respond to telephone inquiries with professionalism and care, advocating for callers' needs.
Henry Ford Health partners with millions of people on their health journey, offering a full continuum of services from primary and preventative care to complex specialty care, health insurance, virtual care, and more. We are one of the nation's most respected academic medical centers, with 13 hospitals and hundreds of ambulatory care locations across Michigan, fostering a collaborative and mission-driven culture.
Act as first point of contact for patients, addressing inquiries, scheduling appointments, and verifying information.
Update electronic health records accurately and handle patient complaints professionally.
Collaborate with medical professionals and maintain cohesive physician schedules.
EyeSouth Partners is a leading physician-founded eye care organization building a premier network of clinical excellence across the nation. With 70+ affiliated practices and 400+ doctors, they focus on physician partnership and patient-first care.
Deliver virtual physical therapy evaluations and screenings to patients, managing referrals and schedules efficiently.
Coordinate with regional clinicians for patient transitions and supplement virtual caseload with in-person house calls or SLC visits as needed.
Maintain compliance with federal, state, payer regulations, and meet contract quota and KPI expectations.
FOX is a private practice of physical therapists, occupational therapists, speech therapists, and exercise physiologists providing rehabilitation services in acute, post-acute, home, senior living, and outpatient settings. Its culture is one of respect and hard work, with a supportive atmosphere where every employee is valued.
Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
Track data and trends from support interactions to improve processes and serve as the voice of the patient.
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.