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Customer Relationship Management:
- Build strong customer relationships through regular and proactive communication using various media and collaborative tools.
- Respond swiftly to client questions and concerns, and utilize a consultative approach to determine effective coverage.
Account Management:
- Act as central point of contact, prepare and present renewal offers, and achieve maximum sales profitability.
- Develop and execute cross-selling strategies, identify portfolio weaknesses, and ensure timely policy renewals with compliance.
Market Knowledge and Communication:
- Articulate current market conditions and align Coface's value proposition against competitors.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products.
Coface
Coface helps companies navigate uncertainty by providing trade credit insurance, business information, debt collection, single risk insurance, surety bonds, factoring, and other trade solutions. With 5,200 experts of 80+ nationalities in 58 countries, the company fosters a close-knit, international culture focused on learning, collaboration, and inclusion.