Serve as a trusted resource for policy service, coverage guidance, and account maintenance, delivering a high-quality client experience.
Manage policy changes, endorsements, billing inquiries, and service requests with accuracy and responsiveness.
Build and strengthen relationships with clients, carriers, producers, and internal teams to support client retention and growth.
Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Founded in 2019, the company is ranked the 25th-largest broker in the U.S. with over 2,100 employees across 150+ locations, fostering a collaborative culture where each agency retains its own identity.
Manage a portfolio of education sector customers across Europe, including universities and colleges.
Serve as the primary point of contact, ensuring customer satisfaction, retention, and growth.
Identify cross-sell and upsell opportunities, and coordinate with internal teams for service delivery.
Convera is a global leader in commercial payments, providing tech-led payment solutions to over 26,000 customers in more than 140 currencies and 200 countries. With a diverse team across 20+ countries, we foster a culture of inclusion and belonging.
Build and maintain strong relationships with business partners.
Conduct negotiations, sign agreements, and optimize promotional campaigns.
Prepare reports, deliver KPIs, and collaborate with internal departments.
Barbara Bang is a game studio focused on providing top-notch service and brand experience. They are a remote-first company with a supportive team and transparent communication culture.
Manage a portfolio of large, complex managed care and behavioral health accounts to drive satisfaction and profitability.
Retain and grow the book of business by identifying upsell opportunities and meeting customer satisfaction goals.
Build strong relationships with customers, wholesale partners, and internal teams to ensure flawless service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. Serving over 75,000 customers worldwide and trusted by 40% of the Fortune 500, the company combines technology with human expertise to help individuals and organizations thrive.
Build long-term relationships with key accounts to increase profitability of Contract Operations.
Identify key accounts, develop strategies, and manage customer relationships.
Provide sales and account management, develop pricing strategies, and support business development.
Veolia in North America is the top-ranked environmental company in the U.S., offering water, waste, and energy management services. With over 10,000 employees across 350+ locations, it's the country's largest private water operator and a leader in hazardous waste and pollution treatment.
Manage a portfolio of Food and Healthcare Assurance clients remotely, serving as the primary commercial contact from quoting to renewal.
Handle quoting, order processing, CRM data, renewals, and cross-selling across two business lines.
Build and maintain client relationships through structured contact plans, resolving issues, and driving revenue growth.
Eurofins Scientific is an international life sciences company providing analytical testing services across food, environment, pharmaceutical, and cosmetic industries. With over 65,000 staff in 60 countries and 950+ laboratories, it is a global leader in testing and assurance, fostering an entrepreneurial and decentralized culture.
Build and maintain strong relationships with commercial insurance clients and serve as primary contact for policy servicing.
Manage policy changes, renewals, and service requests while coordinating with clients, advisors, and carrier partners.
Support renewal planning, assist with coverage questions, billing concerns, and claims coordination to strengthen client protection.
Pyron Group is a people-first insurance organization serving communities throughout Mississippi and beyond. We are committed to helping clients navigate life with confidence while creating meaningful careers for our teammates.
Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.
Own and develop a portfolio of key enterprise clients, building long-term strategies for growth, adoption, satisfaction, and retention.
Develop a deep understanding of Didomi's product suite and generate new qualified opportunities through use cases and strategic recommendations.
Manage the full commercial relationship from discovery to closing, including upsell and cross-sell within existing accounts.
Didomi is a consent management platform that helps companies manage user consent and data privacy. With more than 2,000 customers, they focus on strategic enterprise account management.
Serve as a day-to-day client contact, supporting onboarding, implementations, and issue resolution.
Identify and qualify leads, prepare proposals, and manage pipeline records in CRM.
Collaborate with internal teams and leadership to drive client retention and business growth.
Altirus Road, a GEICO company, provides roadside assistance, claims administration, and appraisal solutions. It is backed by GEICO, one of the largest U.S. auto insurers, and offers a collaborative culture focused on innovation and growth.
Manage and nurture relationships with new and existing clients.
Proactively identify opportunities to upsell or expand product usage.
Serve as a key point of contact for client questions or concerns.
WeTravel provides a SaaS platform that helps travel organizers manage bookings, payments, and customer relationships. The company has a remote-first, international team with a fast-paced, service-oriented culture focused on supporting travel entrepreneurs.
Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.
Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.
Manage and grow strategic client relationships across a defined territory, serving as the primary point of contact throughout the full service lifecycle.
Lead monthly client meetings and weekly status calls, ensuring proactive communication and trust-based relationships with key stakeholders.
Identify and secure new business opportunities, expand portfolio, and drive revenue growth within your territory.
WWHS provides workforce solutions including recruitment, immigration, and onboarding services to clients. They emphasize client satisfaction, growth, and operational excellence.
Manage a portfolio of Tier 4 customers, driving adoption, engagement, and retention through proactive outreach and strategic conversations.
Monitor customer health and product usage to identify risks and opportunities, executing action plans to improve outcomes.
Own renewal conversations and partner cross-functionally with Sales, Support, and Product to drive growth and resolve challenges.
Total Expert is the Customer Operating System for financial services, providing a platform that combines context and action for humans and AI Assistants. Since 2016, the company has enabled over seven trillion dollars of funded loan volume and offers a competitive benefits package.
Own and grow a portfolio of agency and agent partners, building strong relationships and identifying growth opportunities.
Serve as a trusted partner, helping partners navigate products, tools, and processes while increasing engagement and production.
Use performance data to develop strategies, travel for partner meetings and events, and bring market insights to inform business growth.
Healthcare.com is a healthcare technology company building smarter ways to connect people with coverage and care. As three businesses under one company, they span health insurance marketplaces, flexible coverage, and pharmacy, and foster a curious, collaborative culture.
Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts.
Manage renewals end-to-end, leading with value delivered and usage data to ensure continued adoption.
Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption.
Cypress makes software testing faster and more reliable, improving development efficiency and quality. Used by 30,000+ organizations and a fully remote team of passionate, collaborative individuals, we are on a mission to positively impact the developer community.
Oversee day-to-day account management, ensuring client priorities and success measures are understood across the team.
Support account planning, scope alignment, and financial forecasting to drive growth and account health.
Build strong client relationships, contribute to strategic analysis, and mentor junior team members.
Underscore Marketing is a woman-owned, independent agency specializing in life sciences, helping clients gain a competitive edge through data-driven promotional strategies. With a team of media, strategy, and omnichannel analytics experts, they foster a collaborative and innovative culture since 2002.
Manage and grow a portfolio of client accounts in the steel fabrication industry, ensuring adoption, retention, and renewals.
Act as the main point of contact for clients, leading check-ins, business reviews, and identifying upsell opportunities.
Collaborate with sales, product, and support teams to drive client success and gather feedback for product improvement.
Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.
Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.