Source Job

• Own and develop key client relationships, acting as the strategic lead and advocate for your customers.
• Drive retention and growth through upsell and cross-sell strategies, ensuring long-term partnerships.
• Coordinate cross-functional teams (sales, professional services, customer success) to deliver cohesive account strategies.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering them to fully embrace digital transformation. They are a global team of industry experts fostering an inclusive culture and supporting employee growth and collaboration.

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth through proactive engagement and relationship building.
• Identify and execute upsell and cross-sell opportunities across Finom's product suite, using account data and usage signals to inform outreach priorities.
• Monitor account health, intervene early on at-risk accounts, and maintain clean pipeline tracking in Salesforce to minimize churn.

Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, financial management, and invoicing. The company recently closed a €115 million Series C round, bringing total funding to about $346 million, and fosters an innovative, inspiring work culture where bold ideas thrive.

• Manage a portfolio of key accounts and support the development and execution of account plans.
• Build and maintain strong relationships with account stakeholders at all levels.
• Coordinate with internal teams to execute commercial strategies and drive sales growth.

The company supports the growth and development of retail and commercial accounts in the Canadian market. It fosters a collaborative environment with cross-functional teamwork and values a proactive, relationship-driven approach.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
• Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
• Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.

Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.

• Generate new SaaS license revenue through account planning, territory planning, prospecting, and field sales activities.
• Develop relationships with C-level decision-makers and oversee customer relationship mapping within the account team.
• Act as a trusted advisor to clients, understanding their business challenges and guiding them on how ServiceNow supports their IT roadmap.

ServiceNow is a global market leader providing AI-enhanced cloud technology to over 8,100 customers, including 85% of the Fortune 500. Founded in 2004 in San Diego, the company fosters a culture of innovation and customer success in a distributed work environment.

• Own a portfolio of strategic EMEA accounts, driving retention, expansion, and account health.
• Build and execute account plans tied to customer business goals, and conduct QBRs in English and French.
• Drive renewal negotiations and expansion opportunities in partnership with Sales.

CoderPad is the global leader in technical interview software, helping companies assess engineering talent with an intuitive platform. With over 4,000 customers in 165+ countries, the company fosters a customer-centric culture and values collaboration and innovation.

• Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
• Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
• Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.

Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.

• Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
• Conduct regular check-ins to assess satisfaction and guide customers through challenges.
• Identify upsell and renewal opportunities while acting as the voice of the customer internally.

This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.

• Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
• Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
• Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.

Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.

• Proven account management and full sales cycle experience, from discovery to close.
• Develop value propositions and deliver customized solutions for clients.
• Excellent attention to detail, organizational skills, and tenacity with strong communication abilities.

Informed is a global market-leading certification brand trusted by athletes, teams, and manufacturers worldwide. You’ll join an inclusive, collaborative team that empowers you to thrive and make a genuine impact in sports nutrition safety.

• Act as strategic lead for DACH enterprise clients, driving renewal and upsell cycles.
• Build relationships with stakeholders from business champions to C-suite to align Constructor solutions.
• Manage risk and educate clients on new use cases to maximize value and growth.

Constructor is a next-generation ecommerce search and discovery platform that optimizes metrics like revenue and conversion. Founded in 2019, the U.S.-based company powers over 1 billion queries daily across 150 languages, serving clients like Sephora and Under Armour.

• Lead and develop a team of Account Managers, coaching them through regular 1:1s and feedback.
• Own client relationships as the senior operations owner for high-priority accounts.
• Manage escalations end-to-end and drive activation and growth strategies.

They are the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most. Since 2006, they have helped organizations solve complex transportation challenges with a people-first approach.

• Manage a portfolio of 1500+ accounts, focusing on renewals, upselling, and cross-selling to accounting firms.
• Build long-term relationships with decision-makers and provide value guidance to maximize revenue growth.
• Meet quarterly revenue targets by executing territory plans and collaborating with cross-functional teams.

Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years, serving over 500,000 users across 130 countries. With a collaborative culture and a focus on innovation, the company is committed to building diverse teams and providing flexibility for its employees.

• Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
• Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
• Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

• Build and grow strategic relationships across hospitality technology, managing a portfolio of customers to drive retention and account growth.
• Use a consultative approach to increase product adoption, identify upsell opportunities, and analyze customer data for engagement improvements.
• Collaborate with Sales, Support, Product, Marketing, and Design teams to deliver excellent customer experience and inform product improvements.

The company is a hospitality technology provider that helps customers optimize their use of technology and achieve business objectives. It operates in a remote-first, fast-paced, and growth-oriented environment with a distributed international team.

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Own net retention and top-account health for our top merchants, including saves and expansion.
• Build the key-accounts motion: segmentation, engagement cadences, risk detection, and save playbooks.
• Act as a player/builder/peer-coach, carrying relationships, shaping strategy, and raising the commercial ceiling of the team.

Smile.io is the world's largest loyalty platform, providing reward programs for ecommerce brands. With over 100,000 brands and 500 million customers, it is a remote-first company built on trust, ownership, and continuous improvement.

• Develop relationships with multiple C-suite decision makers across all product sales.
• Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
• Be a trusted advisor to customers by understanding their business and advising on IT roadmap.

ServiceNow is a global market leader providing an AI-powered cloud platform to over 8,100 clients, including 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent work together, with a strong focus on innovation and customer success.