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About the Role:
- Senior client-facing role driving performance, retention, and growth across enterprise accounts.
- Serve as a strategic advisor to help customers optimize supply chain performance and reduce costs.
- Lead customer engagement and partner with internal teams to deliver measurable outcomes.
What You'll Do:
- Own and manage relationships with enterprise customers.
- Develop and execute account strategies and lead business reviews.
- Analyze performance data and manage escalations.
Basic Qualifications:
- High School Diploma or GED equivalent.
- 5+ years of experience in Customer Success, Account Management, Sales, or related field.
- Experience managing customer relationships and leading meetings.
Preferred Qualifications:
- Bachelor's degree in Business, Supply Chain, Logistics, or related field.
- 8+ years in Transportation, Logistics, or 3PL environments.
- Experience with Tableau, Power BI, or similar tools.
Uber Freight
Uber Freight helps companies move goods more reliably and efficiently, using real-time data from millions of shipments to guide smarter decisions. They work with 1 in 3 Fortune 500 shippers across North America and manage over $17B in freight.