Source Job

US Unlimited PTO

  • Define and scale OnePay’s consumer insights function, shaping research strategy across Brand, Marketing, Product, and Design.
  • Lead quantitative and qualitative research to uncover consumer attitudes, behaviors, and motivations, using advanced methodologies like conjoint and pricing analysis.
  • Enable non-researchers to apply research methods independently, building durable insights infrastructure and driving data-informed decisions company-wide.

Quantitative Research Market Research Data Analysis

11 jobs similar to Customer Researcher

Jobs ranked by similarity.

  • Support the Consumer Insights team in managing Voice of the Customer programs.
  • Design, launch, and manage ad hoc surveys and research projects.
  • Analyze research findings to identify trends and actionable customer insights.

Colibri Group provides learning solutions for licensed professionals. They empower individuals to start, manage, and accelerate their careers, with a focus on industries that rely on certified professionals.

Global Unlimited PTO

  • Independently scope and execute research studies, choosing methods that balance rigor and speed to inform product decisions.
  • Synthesize across sessions to identify root causes and motivations, producing insights grounded in context and meaning.
  • Communicate findings clearly to cross-functional partners and contribute to team practice by sharing reusable frameworks.

Angi powers the future of the home services industry, connecting homeowners with skilled pros for over 30 years. Founded in 1995 as Angie's List and rebranded in 2021, the global company has 9 brands in 8 countries and employees worldwide.

US

  • Responsible for the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis.
  • Work closely with cross-functional teams, including marketing, sales, product development, customer care, claims, IT, and more.
  • Develop and maintain dashboards and reports to track key performance indicators related to each initiative.

Travel Insured International, a Crum & Forster company, is a leading travel insurance provider with more than 30 years in business. They are committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.

US Unlimited PTO

  • Spot where fintech, AI, and consumer behavior are headed and turn that into concrete strategic bets and product priorities.
  • Develop evaluation frameworks, build business cases / financial modeling, and define the prioritization criteria.
  • Create clear, compelling narratives for leadership, including board-level work.

OnePay is a consumer fintech company trusted by millions of Americans to make money better, offering an all-in-one financial services platform. Backed by Walmart and Ribbit Capital, OnePay has the scale and distribution to build something truly category-defining in the fintech space.

Mexico

  • Lead and coach Senior Project Managers to deliver high-quality qualitative research at speed.
  • Translate client objectives into clear qualitative research plans and actionable execution strategies.
  • Build and maintain a culture of client-first execution and continuous improvement.

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. With over 300 employees across 5 countries, we collaborate to support some of the most prominent names in healthcare.

$91,000–$130,000/yr

  • Execute primary research and consulting projects from proposal to final report.
  • Lead the proposal process to create compelling and visually engaging proposals.
  • Guide and mentor across a team of insights managers and analysts.

Emerald Research Group is a modern research consultancy. They help companies solve their stickiest problems with approaches that are creative, custom, and consultative. Emerald values their people's opinions, whether you’re an executive or an intern, you’re part of their Emerald family.

US

  • Lead complex research studies, setting research standards and shaping product vision.
  • Drive user-centered decision-making at the executive level and influence product strategy.
  • Partner with product, design, and engineering to identify research opportunities.

Mozilla Corporation is a non-profit-backed technology company that has shaped the internet for the better over the last 25 years. They have more than 225 million people around the world using their products each month and are helping to reclaim an internet built for people, not companies.

  • Managing custom market research studies, end-to-end.
  • Supporting Directors, VPs, and C-Suite in client management.
  • Creating narratives that are straightforward, strategic, and actionable for our clients.

Emerald is a modern research consultancy that helps companies solve their problems with custom approaches. They value their people and opinions, making everyone part of the Emerald family.

UK

  • Analyse key CX metrics (CSAT, complaints) to identify trends and root causes.
  • Deep dive into customer journeys to find improvement opportunities and track action plans.
  • Provide clear, actionable insights and recommendations to product, operations, and leadership teams.

Monzo is on a mission to make money work for everyone by replacing traditional banking with modern, accessible financial products. They offer a range of personal and business bank accounts, credit cards, savings, investments, and pension services, and are known for their award-winning customer service and vibrant coral cards.

US

  • Synthesize complex research data into clear, compelling narratives for pharmaceutical and medtech clients.
  • Design and execute quantitative and qualitative healthcare research studies, including survey programming in Qualtrics and data analysis.
  • Deliver findings to clients with actionable insights and build executive-level reports and presentations.

Thrivable is a real-time healthcare market research platform helping patients, pharmaceutical companies, and medtech organizations develop better products, services, and experiences through fast, actionable patient insights. They are a small, fast-moving, collaborative company with a high-ownership environment.

Global

  • Conduct detailed company, market, and competitor research and produce investment briefing reports.
  • Review legal and commercial documents, support due diligence, and analyze funding rounds and investor activity.
  • Manage operational projects independently, leverage AI tools for workflow efficiency, and prepare executive-level recommendations.

Assist World connects top talent with remote executive support roles. It is a growing company focused on AI-powered operations, offering a flexible, remote-first culture with competitive compensation and performance bonuses.