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Role Overview:
- Centers around a PhD-level understanding of our product
- Being curious about customers’ unique space scheduling scenarios
- Collecting and reporting feedback to assist with product development decisions
Day to day responsibilities:
- Answering questions via email/chat/video/phone from prospective and existing customers about our product
- Helping customers find solutions to their unique scheduling scenarios
- Providing customers with product demos via video link
About You:
- You’re a strong verbal and written communicator
- You’re a systems thinker who can help bring clarity to complex ideas
- You keep customer needs top of mind during your design and decision-making process
Skedda
Skedda is a leading global workplace management platform, serving over 7,000 customers including Toyota, Siemens, Mercedes-Benz, MIT, and Harvard University. The company is a key player in shaping the future of the modern workplace experience. Our team has doubled in size in the last year and continues to grow quickly.