Director, Client Executives

Responsibilities:

• Lead, coach, and develop a team of Client Executives responsible for C-suite and HR-leadership relationships, contract economics, renewal strategy, and performance guarantees across a portfolio of Tier 1 and strategic accounts.
• Set priorities, workload distribution, and account assignments across the team; ensure consistent quality and cadence of client engagement, including relationship strategy plans, business reviews, and renewal timelines.

Consultant and Broker Relations:

• Serve as the executive-level relationship owner for key benefits consultants and brokers, ensuring each has a dedicated advocate within AffirmedRx.
• Build and execute a proactive consultant-relations strategy: engaging consulting firms directly, educating them on AffirmedRx's value proposition, and positioning the Client Executive team as consultant-facing partners.

Qualifications:

• Bachelor's degree in Business, Healthcare Administration, or related field; equivalent experience accepted.
• 10+ years in strategic account management, client success, or sales within a PBM, health plan, or managed-care environment; 3+ years leading a team.
• Strong understanding of PBM economics, contract structures, and performance guarantees, with demonstrated success in client retention and revenue growth.