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Areas of ownership:

  • Design end-to-end solution architectures for AI Agent deployments, mapping integrations with enterprise systems.
  • Build and configure integrations using APIs, applying systems thinking to solve multi-system data flows.
  • Collaborate with Forward Deployed Engineers on complex custom integration scenarios.

Who you are:

  • 3+ years in enterprise customer-facing roles with solution architecture or systems integration expertise.
  • Strong systems thinking and experience with complex SaaS implementations at scale.
  • Proficiency in REST API design, JSON/XML, API testing tools, and authentication patterns.

Why Parloa?:

  • Shape the foundation of a new era in customer experience with agentic AI.
  • Work with a team that values ownership, fast execution, and direct feedback.
  • Backed by leading global investors with ambition to become category leader.

Parloa

Parloa makes every customer conversation effortless for both customers and companies. It has powered over one billion interactions for global enterprise brands and is backed by leading investors like General Catalyst, EQT Ventures, and Altimeter Capital.

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