Workforce Operations Manager US Operations

Partner Company

Remote regions

US

Salary range

$60,000–$80,000/yr

Benefits

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Workforce Strategy & Operations:

  • Develop scalable workforce planning processes that align staffing capacity with current and future client demand.
  • Partner with clinical, recruiting, onboarding, scheduling, and operational teams to anticipate and resolve workforce challenges.

Team Leadership & Performance:

  • Set clear performance expectations, accountability standards, and development objectives for Staffing Liaisons.
  • Monitor KPIs, dashboards, and forecasts to improve caregiver utilization, reduce staffing gaps, and enhance service coverage.

Data-Driven Improvement:

  • Identify operational inefficiencies and lead continuous improvement initiatives to enhance productivity and service delivery.
  • Optimize workforce management practices, workflows, and technology utilization across different markets.

Integration & Collaboration:

  • Ensure standardized processes, accurate documentation, and consistent use of operational systems across all regions.
  • Contribute to strategic initiatives involving workforce forecasting, recruiting strategies, capacity planning, and operational excellence.

Partner Company

The company is a multi-state healthcare and human services organization that matches caregivers with clients requiring care. It operates in a fast-paced, service-driven environment focused on operational efficiency, workforce optimization, and continuous improvement.

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