Source Job

• Own the CCV workforce plan end to end, translating long-range growth targets into weekly and monthly hiring, onboarding, and readiness goals.
• Build a scalable clinician onboarding model and leadership capacity to support rapid growth without sacrificing clinical quality.
• Turn workforce data into decisions through dashboards, forecasts, and operating rhythms that manage performance and capacity.

Clover Health is reinventing health insurance by combining the power of data with human empathy to keep members healthier. They are a mission-driven, remote-first company with diverse expertise, focused on improving healthcare.

• Oversee enterprise workforce management strategy, including demand forecasting, scheduling, and real-time performance management.
• Lead multidisciplinary teams and establish scalable workforce planning frameworks using advanced analytics.
• Drive cross-functional alignment with operations, sales, finance, HR, and technology to optimize staffing and service quality.

A partner company of Jobgether, this organization specializes in customer-facing and contact center operations, seeking a strategic leader for workforce management. It fosters a remote-first, inclusive culture with a focus on professional growth, innovation, and work-life flexibility.

• Own centralized forecast, capacity planning, and workforce cost optimization across all lines of business.
• Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, and productivity shifts.
• Partner with Finance, Product, and Operations to align on staffing commitments and deliver executive memos.

We are an app-based marketplace connecting healthcare professionals with workplaces that need workers, enabling financial stability while providing essential care across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people, profitable since 2022, and a top Y-Combinator company.

• Own the operating strategy and performance of Clover Care Services across IHC and CCV.
• Build AI-powered workflows for member engagement, scheduling, visit prep, and follow-up.
• Develop leaders and grow service capacity while staying close to the field experience.

Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. The company is a mission-driven, remote-first organization using AI to deliver personalized in-home and telehealth care.

• Lead strategic workforce planning and operational readiness for large-scale datacenter infrastructure projects.
• Coordinate recruitment, international mobility, and compliance with immigration, prevailing wage, and apprenticeship requirements.
• Collaborate with cross-functional teams to align staffing strategies with project milestones and mitigate risks.

The company manages large-scale datacenter infrastructure projects valued at over $1 billion, focusing on workforce planning and operational readiness. It operates in a dynamic, multidisciplinary, and globally connected environment.

• You know each patient's care needs and match them with the right clinician.
• You run the branch's visit schedule and adapt quickly when the plan changes.
• You spot risk early and escalate anything that could affect patient wellbeing.

Adaptive Home Health is fixing US healthcare by building an AI-native physical care platform that automates administrative work for home health agencies. The company has grown significantly over the past year and values low-ego, hungry leaders who own outcomes and support each other.

• Monitor global Technical Support and escalation queues to ensure clear ticket ownership and timely resolution.
• Manage real-time staffing, schedules, and workload distribution across channels and regions to meet customer demand.
• Develop forecasts, capacity plans, and operational reports to align resources with service-level expectations.

Turnitin is a recognized innovator in global education, providing learning integrity and assessment solutions to over 16,000 academic institutions, publishers, and corporations in more than 185 countries. With a remote-first culture and team members across over 35 countries, Turnitin fosters a diverse, collaborative environment unified by a shared desire to make a difference in education.

• Evaluate overall departmental performance by creating, gathering, and analyzing data metrics and implementing mitigation strategies.
• Collaborate with internal and external stakeholders to formulate proactive strategies for change management and risk mitigation.
• Hire and manage a team, conduct root-cause analysis, and ensure compliance with regulations and KPIs.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started in 2012 to create the kind of health insurance company we would want for ourselves.

• Lead workforce management for the 24/7 National Maternal Mental Health Hotline, including scheduling, staffing models, and coverage gap analysis.
• Own the Hotline's training program end to end, developing curriculum and delivering onboarding and ongoing training.
• Oversee day-to-day service operations, ensuring 24/7 live coverage and coordination with clinical standards.

Postpartum Support International (PSI) promotes awareness, prevention, and treatment of mental health issues related to childbearing, supporting families and training providers. With a dedicated and passionate board and staff, PSI operates the National Maternal Mental Health Hotline and maintains a fully remote workforce.

• Lead and transform customer-facing operations across North America, overseeing Onboarding, Customer Support, and Payments Operations.
• Develop scalable operational strategies using data, automation, and AI to drive efficiency and customer satisfaction.
• Manage and mentor team leads, collaborate cross-functionally, and champion continuous improvement in a fully remote environment.

This partner company is a growing international SaaS organization focused on delivering exceptional customer experiences. It fosters a remote-first, collaborative culture that values employee well-being, diversity, and continuous improvement.

• Manage a large operations team supporting VA CCN Credentialing and Provider Data Loading.
• Define operational strategy and align priorities with business goals for efficient, cost-effective infrastructure.
• Collaborate across Provider teams and Humana Military to improve manual work, enhance data quality, and guide automation priorities.

Humana is a leading U.S. healthcare company offering insurance and healthcare services through its Humana Insurance and CenterWell brands. It is a large organization focused on improving health outcomes and supporting associates with competitive benefits.

• Own the strategy, performance, and P&L impact of the Backup Care network and fulfillment operation across children, adult/senior, and pet care.
• Lead and scale the Enterprise Operations team responsible for caregiver sourcing, vetting, network adequacy, and day-to-day fulfillment.
• Drive operational KPIs like fill rate, time-to-match, member satisfaction, and cost-per-fulfillment while partnering with Product, Engineering, and Sales.

Care.com is an enterprise care technology company that helps employers provide care benefits such as backup child, adult, and pet care to reduce absenteeism and support a resilient workforce. It operates as the B2B division powering CareBenefits by Care.com and partners with Fortune 500 companies across industries.

• Design and scale clinical programs and workflows to deliver best-in-class outcomes for hundreds of thousands of members.
• Partner with clinical, product, and tech teams to take initiatives from pilot to full-scale rollout using rigorous data analysis.
• Lead and unblock frontline clinicians through direct and lateral influence, prioritizing high-impact care actions.

Devoted Medical improves the health of older Americans through a data- and AI-powered care platform with world-class clinical and service experiences. Founded in 2017, it's a collaborative, low-ego, high-trust organization focused on speed and tangible results.

• Analyze call and chat volumes to forecast staffing needs and optimize schedules.
• Monitor agent productivity and schedule adherence to ensure service levels are met.
• Develop reports and dashboards to provide insights for workforce planning and decision-making.

Jobgether is a platform that uses AI-powered matching to connect candidates with remote job opportunities. The company facilitates the hiring process by reviewing applications and sharing shortlists with hiring companies.

• Build the onboarding engine to take coaches from offer to first learner call and scale it to 3x today's volume.
• Own the coach operating system: tools, access, policies, data, and metrics so coaches spend time coaching, not hunting for information.
• Find root causes of broken or slow processes and ship durable fixes through automation, better tooling, and clear process.

Pathstream builds enterprise partnerships that help frontline workers develop strategic skills and advance their careers. We're a tight-knit, hardworking, mission-driven team of ~60 employees eager to scale our solution across the United States.

• Lead a high performing team of recruiters to deliver world-class talent acquisition services to clients.
• Build strong relationships with key client contacts and internal stakeholders to achieve partnership goals.
• Drive recruiting strategy, metrics, and continuous improvement to meet hiring goals.

Cielo is the world's leading Talent Acquisition Partner, delivering talent acquisition, search, consulting, and digital accelerator solutions. The company provides opportunities to work with the industry's smartest people and take ownership of your success.

• Lead central operations integration across Global Study Operations and partner functions to align priorities and drive initiatives forward.
• Serve as a strategic thought partner to senior leaders, shaping priorities and translating decisions into action plans.
• Build governance, operating processes, and KPIs to scale study delivery and improve business performance.

Care Access is working to make the future of health better for all, bringing research and health services to communities facing barriers to care. With hundreds of research locations and mobile clinics globally, the company is dedicated to making medical progress accessible to everyone.