Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Leads cross-collaboration on problem definition, acute error remediation, and root cause solution development
Utilizes data to drive business decisions and impact cross-functional strategy
Develops trusting relationships with internal and external stakeholders through effective communication and collaboration
Oscar is a health insurance company built around a full-stack technology platform, focused on serving its members. We started in 2012 to create a better health insurance experience, and we value authenticity, belonging, and support.
Manage a large operations team supporting VA CCN Credentialing and Provider Data Loading.
Define operational strategy and align priorities with business goals for efficient, cost-effective infrastructure.
Collaborate across Provider teams and Humana Military to improve manual work, enhance data quality, and guide automation priorities.
Humana is a leading U.S. healthcare company offering insurance and healthcare services through its Humana Insurance and CenterWell brands. It is a large organization focused on improving health outcomes and supporting associates with competitive benefits.
Manage provider data across health plans, including demographics, reimbursement rates, contracts, and key operational information.
Coordinate provider audits, credentialing activities, service and relationship processes, and contract management systems.
Oversee daily priorities for administrative teams and external vendors, using data analysis to improve provider network operations.
This healthcare organization supports provider network operations across health plans. They offer a collaborative, deadline-driven environment with a focus on independent work and analytical skills.
Lead and coach the Medical Office Assistant team, including Team Leads and Senior MOAs, through 1:1s, performance reviews, and development.
Manage day-to-day operations: schedules, coverage, queues, SLAs, escalations, and quality across 7-day extended hours.
Use data to forecast staffing, support launches, and optimize workflows to improve patient and provider experience.
Felix is a digital healthcare company providing online treatment, prescription delivery, and ongoing care across daily health categories. As Canada's first end-to-end healthcare experience, Felix is a fast-growing scale-up focused on making healthcare accessible and enjoyable for all Canadians.
Manage day-to-day operations and provide strategic direction for the Operations Team.
Oversee personnel actions including hiring, training, performance management, and compensation recommendations.
Collaborate with cross-functional teams and vendors to improve processes and resolve escalated issues.
HealthEquity empowers healthcare consumers by providing health savings accounts and financial solutions. The company values diversity, inclusion, and authenticity, fostering a culture where every person is valued.
Manage administrative and scheduling support for the CareMind Inpatient practice, including provider onboarding, training, and credentialing.
Develop staffing models, create 90-day schedules, and coordinate with payroll for accurate provider pay.
Track provider PTO, oversee FPPE/OPPE reviews, and ensure performance against outcome measures.
CareMind Health is a captive clinical services entity of Mindoula Health and a national provider of virtual psychiatry and behavioral health care. We are a patient-centered team focused on supporting mental health and delivering comprehensive solutions for hospitals and partners.
Lead daily Customer Care operations and oversee Team Leaders to meet SLAs and ensure positive experiences.
Hire, coach, and manage remote teams; analyze data to improve processes and workforce alignment.
Collaborate with Clinical Operations and Client Account Management on prior auth calls and escalations.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We power benefits plans for millions of Americans using a secure Unified Claims Processing platform and AI-driven care delivery.
Lead end-to-end Tier 1 and Tier 2 contact center operations across Member, Broker, and Provider channels.
Manage a geographically distributed leadership team and build an inclusive, high-accountability remote culture.
Drive performance frameworks, workforce management, and technology strategy to scale service operations.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. Oscar fosters an inclusive, high-accountability remote culture and is an equal opportunity employer.
Lead operational testing and experiments for Care & Case Management and navigation teams, including AI calling and intake pilots.
Manage cross-functional projects, own daily and weekly business readouts, and drive Population Health margin initiatives.
Conduct deep-dive operational assessments, leverage AI productivity tools, and partner with product teams to improve outcomes.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It fosters a remote-first culture and is an equal opportunity employer.
Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
Use data to spot trends, find root causes, and turn insights into clear action plans.
Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.
Own the day-to-day operations for 15-20 locations, ensuring site processes run smoothly, efficiently, and safely.
Design and execute process improvement projects to drive operational efficiencies and improve service quality.
Work cross-functionally with central teams to ensure customers get the best experience on every order.
DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery of food, goods, and more. The company is growing rapidly and offers a fast-paced, inclusive culture with comprehensive benefits and a focus on employee well-being.
Own the systems behind customer support: knowledge base, training, QA, and data.
Partner with BPO leadership and AI Lead to improve agent performance and customer satisfaction.
Analyze CSAT, NPS, QA, FCR, and AHT data to drive workflow and knowledge fixes.
Grüns makes comprehensive nutrition gummies formulated from 60 nutrient-dense whole-food ingredients. The company is a fast-scaling, fully remote team that values high standards, ownership, and work-life balance.
Lead and manage local managers to achieve operational, clinical, and financial goals for the state.
Drive performance tracking and continuous process improvement for high-quality patient care and service.
Collaborate with clinical, quality, and community partners to launch new contracts and strengthen local relationships.
Waymark is a mission-driven company transforming Medicaid healthcare delivery by combining technology and human-centered support. They partner with communities to help patients stay healthy, fostering a culture of bold builders, humble learners, and focused urgency.
Oversee data extraction and de-identification across health system partners to ensure timely delivery.
Serve as primary point of contact for partners, managing day-to-day project operations and communication.
Develop and execute data extraction roadmaps, build business cases, and maintain comprehensive documentation.
Dandelion Health unlocks clinical depth by combining raw multimodal data from community health systems with validated AI models to deliver regulatory-grade scientific insights and products. The company is a mission-driven startup with a collegial, academic culture and start-up speed.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Triage and resolve data quality issues across 1,200+ payer data feeds.
Collaborate with internal teams and payers to ensure end-to-end data integrity.
Maintain SOPs and lead cross-functional data initiatives to optimize processes.
Aledade PBC empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Lead end-to-end payer enrollment operations for a large enterprise client, standing up teams and workflows from day one.
Manage delivery against SLAs, run performance reviews, and own the client relationship and escalations.
Drive automation and process improvements, own account economics, and scale to a portfolio of enterprise clients.
Medallion builds a provider operations platform that automates licensing, credentialing, payer enrollment, and compliance for healthcare organizations. They are a fast-growing healthcare technology company backed by $130M in funding and recognized as a best place to work, on a mission to transform healthcare at scale.
Oversee day-to-day operations of the Policy Administration team, including escalations, scheduling, and team rotations.
Drive process improvements and develop new workflows in collaboration with product, engineering, compliance, and carrier partners.
Monitor key metrics, prepare reports, and use data analysis to inform decisions and support continuous improvement.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. The company is publicly traded and fosters a diverse, inclusive, and authentic workplace culture focused on innovation.
Shape enterprise strategy for provider data quality, governance, and directory accuracy across a nationwide healthcare network.
Lead governance frameworks, auditing programs, and compliance with CMS requirements.
Drive innovation through automation, analytics, and executive stakeholder collaboration.
This role is with a partner company in the healthcare sector, operating a nationwide provider network focused on data quality and governance. The company emphasizes innovation, enterprise-wide transformation, and data-driven decision-making.