Own the operating strategy and performance of Clover Care Services across IHC and CCV.
Build AI-powered workflows for member engagement, scheduling, visit prep, and follow-up.
Develop leaders and grow service capacity while staying close to the field experience.
Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. The company is a mission-driven, remote-first organization using AI to deliver personalized in-home and telehealth care.
Diagnose ambulatory workflows and shape proposals in discovery and pitches as the operator in the room.
Lead engagements on throughput, space utilization, patient wait times, and scheduling access, including emerging AI capabilities.
Own dedicated consulting engagements, go on-site to document workflows, and present outcomes and expansion opportunities to customers.
Kontakt.io builds real-time operational intelligence for health systems using proprietary hardware, AI, and integrations with existing technology. Backed by Goldman Sachs and trusted by leading health systems, we've more than doubled revenue and are rapidly scaling toward $100M ARR.
Manage administrative and scheduling support for the CareMind Inpatient practice, including provider onboarding, training, and credentialing.
Develop staffing models, create 90-day schedules, and coordinate with payroll for accurate provider pay.
Track provider PTO, oversee FPPE/OPPE reviews, and ensure performance against outcome measures.
CareMind Health is a captive clinical services entity of Mindoula Health and a national provider of virtual psychiatry and behavioral health care. We are a patient-centered team focused on supporting mental health and delivering comprehensive solutions for hospitals and partners.
Support daily care operations across clinical and patient-facing teams, ensuring processes run smoothly and tasks are completed accurately.
Maintain clinician schedules, coordinate coverage changes, and support workforce planning and capacity management.
Manage licensure and credentialing activities, track requirements, and support compliance monitoring.
Color Health operates the nation's first Virtual Cancer Clinic, providing physician-led multidisciplinary cancer care across all 50 states. It is a fast-paced startup environment focused on innovation and meaningful work, aiming to close cancer care gaps with empathy.
Manage day-to-day operations and provide strategic direction for the Operations Team.
Oversee personnel actions including hiring, training, performance management, and compensation recommendations.
Collaborate with cross-functional teams and vendors to improve processes and resolve escalated issues.
HealthEquity empowers healthcare consumers by providing health savings accounts and financial solutions. The company values diversity, inclusion, and authenticity, fostering a culture where every person is valued.
Lead and manage local managers to achieve operational, clinical, and financial goals for the state.
Drive performance tracking and continuous process improvement for high-quality patient care and service.
Collaborate with clinical, quality, and community partners to launch new contracts and strengthen local relationships.
Waymark is a mission-driven company transforming Medicaid healthcare delivery by combining technology and human-centered support. They partner with communities to help patients stay healthy, fostering a culture of bold builders, humble learners, and focused urgency.
Own the clinical schedule build on an 8-week cycle, including call-outs and PTO requests.
Configure sync visit availability and approve clinical payroll on a recurring cadence.
Support daily escalations, new-hire onboarding, and the Operations On-Call rotation.
Hey Jane is the first and largest virtual medication abortion provider in the US, offering discreet reproductive care via phone. They have served 150,000+ patients across 23 states and are scaling quickly, with an inclusive, mission-driven culture.
Act as strategic partner to senior leaders, owning complex calendars, meetings, and communications.
Manage travel, expenses, onboarding, and contracts while leveraging AI tools to streamline workflows.
Serve as gatekeeper and tech liaison, triaging email/Slack and coordinating high-stakes engagements.
Aledade PBC empowers independent primary care practices to thrive in value-based care by creating contracts across health plans. Founded in 2014, it has become the largest network of independent primary care in the country, with a remote-first, collaborative culture.
Own clinical scheduling on an eight-week cycle and manage provider coverage across multiple states.
Oversee payroll reviews, provider onboarding logistics, and vendor configurations across healthcare platforms.
Collaborate with clinical leadership to resolve escalations, streamline workflows, and build scalable operational processes.
A virtual healthcare organization focused on reproductive and sexual health. A growing, mission-driven team committed to accessible and equitable virtual care.
Lead and coach the Medical Office Assistant team, including Team Leads and Senior MOAs, through 1:1s, performance reviews, and development.
Manage day-to-day operations: schedules, coverage, queues, SLAs, escalations, and quality across 7-day extended hours.
Use data to forecast staffing, support launches, and optimize workflows to improve patient and provider experience.
Felix is a digital healthcare company providing online treatment, prescription delivery, and ongoing care across daily health categories. As Canada's first end-to-end healthcare experience, Felix is a fast-growing scale-up focused on making healthcare accessible and enjoyable for all Canadians.
Oversee remote patient access operations, including registration, insurance verification, prior authorizations, and scheduling, while meeting service-level agreements.
Lead and develop Patient Access Supervisors, using analytics and AI tools to improve productivity, quality, and operational visibility.
Collaborate with senior leadership and clients on implementations, escalations, and continuous improvement initiatives.
Our partner is a healthcare technology company focused on improving patient access through AI-powered tools and efficient operations. It is a fast-growing, collaborative environment committed to innovation and patient-centered care.
Own the strategy, performance, and P&L impact of the Backup Care network and fulfillment operation across children, adult/senior, and pet care.
Lead and scale the Enterprise Operations team responsible for caregiver sourcing, vetting, network adequacy, and day-to-day fulfillment.
Drive operational KPIs like fill rate, time-to-match, member satisfaction, and cost-per-fulfillment while partnering with Product, Engineering, and Sales.
Care.com is an enterprise care technology company that helps employers provide care benefits such as backup child, adult, and pet care to reduce absenteeism and support a resilient workforce. It operates as the B2B division powering CareBenefits by Care.com and partners with Fortune 500 companies across industries.
Manage a large operations team supporting VA CCN Credentialing and Provider Data Loading.
Define operational strategy and align priorities with business goals for efficient, cost-effective infrastructure.
Collaborate across Provider teams and Humana Military to improve manual work, enhance data quality, and guide automation priorities.
Humana is a leading U.S. healthcare company offering insurance and healthcare services through its Humana Insurance and CenterWell brands. It is a large organization focused on improving health outcomes and supporting associates with competitive benefits.
Own customer outcomes at senior living communities, driving falls reduction, response times, care assessments, and adoption.
Lead community kickoffs, training, and change management to ensure care teams integrate Teton into daily routines.
Build trusted relationships with executive directors, directors of nursing, and care staff, using data insights to demonstrate impact.
Teton.ai is building the foundational data layer for the point of care using real-time, multimodal AI to generate a digital twin of the patient and care environment. We are a growing team of extremely hard-working and talented people in a hands-on, learning-focused environment that values ownership and entrepreneurship.
Manage benefit eligibility checks and prior authorization requests end-to-end.
Coordinate staffing, shipping, and document follow-up with provider offices and partners.
Build and improve workflows for member activation in a fully remote setting.
Leap is a benefits solutions company pioneering employer specialty pharmacy, reshaping how life-changing therapies are delivered and financed. They partner with Fortune 500 companies and leading TPAs, and are building an outlier company with focus, energy, and commitment.
Lead, coach, and develop a team of Staffing Liaisons to ensure caregivers are matched with client needs and service continuity across multiple states.
Develop and implement workforce planning, capacity management, and staffing optimization strategies to maximize caregiver utilization and reduce unfilled client hours.
Analyze workforce, recruiting, and service delivery data to identify trends, gaps, and improvement opportunities, and drive data-informed operational decisions.
The company is a multi-state healthcare and human services organization that matches caregivers with clients requiring care. It operates in a fast-paced, service-driven environment focused on operational efficiency, workforce optimization, and continuous improvement.
Lead daily Customer Care operations and oversee Team Leaders to meet SLAs and ensure positive experiences.
Hire, coach, and manage remote teams; analyze data to improve processes and workforce alignment.
Collaborate with Clinical Operations and Client Account Management on prior auth calls and escalations.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We power benefits plans for millions of Americans using a secure Unified Claims Processing platform and AI-driven care delivery.
Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Lead the administrative engine behind payer contracts, membership, payment distribution, and client services for IPA operations.
Partner with IPA leadership and cross-functional teams to drive strategic initiatives and value-based care performance.
Mentor and manage a team including Operations Specialists and Membership Associates, while coordinating payer meetings and reporting.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown into the largest network of independent primary care in the U.S., with a collaborative, remote-first culture.
Lead operational testing and experiments for Care & Case Management and navigation teams, including AI calling and intake pilots.
Manage cross-functional projects, own daily and weekly business readouts, and drive Population Health margin initiatives.
Conduct deep-dive operational assessments, leverage AI productivity tools, and partner with product teams to improve outcomes.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It fosters a remote-first culture and is an equal opportunity employer.