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About the Role:
- Focus on serving strategic customers in Latin America as a trusted advisor for Planet’s satellite imagery and geospatial solutions.
- Support mission-critical initiatives in emergency response, environmental monitoring, infrastructure planning, and natural resource management.
- Deepen customer engagement, drive product adoption, and identify growth opportunities across federal, state, and municipal agencies.
Impact You’ll Own:
- Build trusted relationships to help customers achieve strategic goals using Planet’s technology.
- Drive product adoption through onboarding, training, and tailored guidance on best practices.
- Advocate for customer needs internally, surfacing feedback to influence product development and roadmap prioritization.
What You Bring:
- 6-8 years of experience in Customer Success, Account Management, or related roles.
- Understanding of public sector workflows, procurement processes, and funding cycles.
- Ability to communicate technical concepts to diverse audiences, from analysts to government executives.
Planet
Planet designs, builds, and operates the largest constellation of imaging satellites in history, providing a revolutionary cloud-based platform for commercial, environmental, and humanitarian sectors. They are a global company with a people-centric culture, employing experts across hardware, software, and data, with offices in multiple countries.