Deliver tailored technical onboarding experiences to help customers adopt Planet's products.
Lead onboarding kickoff calls and deliver live training sessions for customers across Latin America.
Partner with Customer Success Managers to provide ongoing technical enablement for strategic customers.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. The company has a global team with employees working remotely worldwide and from offices in several countries, fostering a people-centric culture.
Identify opportunities for account expansion and additional solutions based on customer needs and usage patterns.
Jobgether is a platform that uses AI-powered matching to connect candidates with roles. The partner company, not named here, operates in the public procurement ecosystem, valuing collaboration, innovation, and continuous learning.
Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.
Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.
Build and nurture trusted advisor relationships with assigned customers to ensure value and alignment.
Lead customers through onboarding and drive adoption through proactive engagement.
Monitor customer health metrics and collaborate cross-functionally to meet renewal and expansion targets.
Tenable is the Exposure Management company, helping over 40,000 organizations understand and reduce cyber risk. With a global team supporting 65% of the Fortune 500, Tenable fosters a culture of belonging, respect, and excellence.
Own the post-sale technical relationship for LATAM across Portuguese, Spanish and English.
Drive onboarding, adoption, and account health for enterprise customers.
Identify retention and expansion opportunities to grow the region.
We turn memory into visibility for some of the most recognisable brands in the world. Backed by tier 1 investors, we are a small, technical team at the edge of a category whose playbook is still being written.
Develop and execute growth strategies for government and public safety clients across LATAM.
Build and manage a pipeline of strategic opportunities, exceeding quarterly and annual bookings targets.
Represent SS8 at industry events, navigate government procurement, and lead proposal development.
SS8 provides lawful and location intelligence solutions to law enforcement, intelligence agencies, and emergency services. The company is trusted by large government agencies and communications providers globally, with a collaborative and innovative culture.
Lead a small operational team of Experience Partners, ensuring efficient execution of customer success practices.
Provide coaching, assign work, and support team development and performance tracking.
Collaborate with Sales, Product, and Implementation teams to improve customer experience and retention.
Granicus provides cloud-based digital solutions for government communications, website design, meeting management, records management, and digital services. They have served 5,500 government agencies and 300 million subscribers, with a remote-first culture recognized as a top workplace on BuiltIn.
Manage a portfolio of named accounts to drive revenue growth through renewals, cross-sells, and upsells.
Build strong relationships with senior management and C-level executives, providing strategic guidance on cybersecurity best practices.
Conduct quarterly business reviews and ensure high levels of customer engagement and adoption of Keeper solutions.
Keeper Security provides cybersecurity solutions including password management and zero-trust privileged access management. Trusted by millions of users and thousands of organizations, the company offers a fast-paced, collaborative environment with opportunities for growth.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Build strong, consultative relationships with customers to drive platform adoption and ensure products exceed client needs.
Onboard and train customers, develop modular learning paths, and collaborate with product teams to translate feedback into actionable insights.
Monitor account health metrics, intervene early with at-risk accounts, and assist in creating case studies and public-facing content.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help businesses manage fleets. The company is a certified 'Great Place to Work' with a diverse team and a fast-paced, inclusive culture.