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What You'll Do:
- Lead graphing and new product launches with tiered post-sales support.
- Drive migration and technical onboarding for customers switching from other tools.
- Build and scale onboarding resources like quick-start guides and training decks.
What We're Looking For:
- 3+ years in a customer-facing implementation or technical CSM role at a SaaS company.
- Experience with data analysis tools or a background in life sciences.
- Strong communication skills and ability to work in fast-moving environments.
Why Join Us:
- Mission-driven team accelerating scientific communication.
- Loved by millions with world-class NPS across 200+ countries.
- Remote-first culture with flexibility to work from anywhere.
BioRender
BioRender builds software for scientists to create professional-grade scientific figures, presentations, and data visualizations. Trusted by over 2 million scientists across 200+ countries, the company is mission-driven and remote-first with a collaborative culture.