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Senior Annuities Operations Associate
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Sales Operations
Annuities
Life Insurance
Brokerage Manager, Life Insurance
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Life Insurance Sales
Client Relationship Management
Insurance Product Knowledge
Performance Lead, Customer Experience
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Leadership
Customer Relationship Management
Problem Solving
Responsibilities:
- Own and actively manage a portfolio of pending or stalled life insurance applications.
- Investigate complex cases to determine root cause and drive resolution across teams.
- Lead recurring calls with carrier partners to address pending case status and blockers.
Qualifications:
- Significant experience in life insurance new business or case management.
- Demonstrated ability to prioritize, diagnose, and resolve cases independently.
- Strong analytical skills, with experience using tools like Salesforce, Mode, or SQL.
Compensation:
- The US national base salary range is $90,000 - $120,000.
- Pay is determined by role, level, and location, with additional equity and benefits.
Ethos
Ethos is a leading life insurance technology company democratizing access to life insurance and empowering agents. With a robust three-sided platform, it employs a team focused on transforming the life insurance experience for consumers, agents, and carriers.