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Responsibilities:
- Develop and maintain strong understanding of platform capabilities.
- Serve as primary technical support contact, responding to questions and troubleshooting.
- Manage issue resolution and coordinate escalations.
Requirements:
- 3+ years in technical support, solutions engineering, or similar role.
- Experience with HTTP APIs, Docker, Kubernetes, and identity management.
- Strong communication and customer-facing skills.
What We Offer:
- Salary range: $120,000 – $140,000 USD.
- Equity offering.
- Full-time, remote position (Eastern US time zone).
Partner Company
The company offers a platform that securely connects AI agents and human users with business systems. It fosters a collaborative, fast-moving environment, though employee count is not disclosed.