Customer Success Manager, Tech Touch

Solink

Remote regions

Canada

Benefits

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Role:

  • Build and manage automations using tools like HubSpot and Gainsight.
  • Drive retention and expansion programmatically through digital touchpoints.
  • Run scaled customer programs like onboarding webinars and product updates.

Requirements:

  • 2+ years in a customer-facing SaaS role with a builder mentality.
  • Strong written communicator and data-driven approach.
  • Technically curious with project management skills.

Benefits:

  • Fully paid health & dental with no waiting period.
  • Monthly wellness reimbursement for fitness or mental health.
  • Meaningful equity for all full-time permanent employees.

Solink

Solink transforms video security into real-time operational insights by integrating with existing cameras and systems. Trusted by over 30,000 locations across 32+ countries, they are rapidly growing and recognized as one of Ottawa's Best Places to Work.

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