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About the Role:
- You will lead the strategy and execution of CRM initiatives focused on high-value customers.
- You will shape the full VIP customer lifecycle, from pre-VIP activities to reactivation.
Key Responsibilities:
- You will manage team priorities, workflows, and performance while supporting individual growth.
- You will develop promotional plans and refine segmentation strategies based on customer and financial insights.
- You will collaborate with Product, VIP Support, Content, and Casino teams to ensure consistent execution.
Requirements:
- You bring 2-3+ years of CRM experience in the iGaming industry with team leadership exposure.
- You have strong knowledge of lifecycle communication, retention strategies, and promotional mechanics.
- You demonstrate analytical thinking and commercial awareness to drive data-informed decisions.
Benefits:
- Enjoy a fully remote working environment with the flexibility to work from anywhere.
- Access support for children, mental health, sports, language learning, and professional development.
Jobgether
This role is with a partner company in the iGaming industry, focused on customer engagement and retention. They operate as a global, data-driven organization with a collaborative and international team culture.